Assessments - 3, GPA: 4.3
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WELCOME TO THE FAMILY! First off, you have great taste in loudspeakers. At Cerwin-Vega, deep bass and great highs are a way of life. Nice to know there are a few people out there who share our passion for music. And we consider you to be the newest member of the family. We hope your speakers give you years of enjoyment. Of course, in the event of a problem, make sure you familiarize yourself with this warranty. We like to think that while you’re sitting in front of your speakers, we’re standing behind them.And now a few choice words from our lawyer. (Hey, every family has one.) WHO’S COVERED BY THIS WARRANTY? Cerwin-Vega’s Limited Warranty on residential speakers extends only to the original purchaser as evidenced by the original Bill of Sale and only to the residential speakers purchased from authorized Cerwin-Vega dealers. Ten words of advice: retain the original bill of sale in a safe place! WHAT’S COVERED BY THIS WARRANTY? Cerwin-Vega warrants that all new residential speakers shall be free from defects in material and workmanship, under normal and proper use. Cerwin-Vega agrees to repair or replace (at our option) all such defective parts at no charge for labor or materials. WHAT’S NOT COVERED BY THIS WARRANTY? This Limited Warranty does not apply to defective equipment that: Has been altered or repaired by other than factory approved procedures; has been subjected to negligence, misuse or accident; has been damaged by improper line voltage; had its serial number or any part of it altered, defaced, or removed; has been used for other than home entertainment purposes; or has been used in a way that is contrary to Cerwin-Vega’s written instructions. Except as provided by statute, this Limited Warranty does not cover losses, consequential or otherwise, resulting from the improper use of, or inability to operate, any Cerwin-Vega product. HOW LONG DOES THE WARRANTY EXTEND? Cerwin-Vega’s Limited Warranty extends for a period of five (5) years for all system speaker components and two (2) years for all associated electronics components, including amplifier and controller devices, from date of purchase as shown on the original Bill of Sale. If a defect exists within the warranty period, the warranty will not expire until the defect has been fixed. The warranty period will also be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the original purchaser, or if the warranty repairs did not remedy the defect and the original purchaser notifies Cerwin-Vega or the original dealer or an Authorized Cerwin-Vega Service Center of the failure of the repairs within 30 days after they were completed. HOW DO YOU GET WARRANTY SERVICE? In order to obtain warranty service, contact your original dealer or distributor, or an Authorized Cerwin-Vega Service Center. If, for some reason, you have trouble locating a service representative, contact Cerwin-Vega’s Customer Service Department for assistance: Service@cerwin-vega.com In some cases, the Customer Service Department can solve a service problem without any return of equipment to Cerwin-Vega, thereby avoiding transit delays. Phone: 818-534-1593 Fax: 818-534-1590 NOW, WHAT IF THE PRODUCT MUST BE RETURNED? If the Customer Service Department determines that the equipment must be returned to Cerwin-Vega for service, a Return Authorization will be issued by mail, and the defective merchandise may be shipped to the address provided with the Return Authorization freight prepaid, along with a copy of both the Return Authorization and the original Bill of Sale.The product will be repaired or replaced (at our option) and returned to the original purchaser. Only the return postage will be paid by Cerwin-Vega. Cerwin-Vega will not be responsible for damage occurring in shipment from the original purchaser or due to improper packing materials. Remember to pack all equipment carefully and in the original carton if possible. Additional charges may be added if new packing materials are required for return shipment. SAVE YOUR ORIGINAL PACKING MATERIALS! OTHER REMEDIES UNDER THE LAW The exercise of any of the provisions under the Limited W...
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