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Warranty (U.S.A.)
Panasonic Consumer Electronics Company,
Panasonic Sales Company, Division of Matsushita Electric
Division of Matsushita Electric Corporation of America
of Puerto Rico, Inc.
One Panasonic Way Secaucus, New Jersey 07094
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic/Technics Audio Products
Limited Warranty
Panasonic Consumer Electronics Company or Panasonic Sales Company
This warranty only covers failures due to defects in materials and
(collectively referred to as “the warrantor”) will repair or replace this product
workmanship which occur during normal use and does not cover normal
with new or refurbished parts or equivalent product, free of charge in the
wear to the stylus (when applicable) or a dealer installed cartridge or stylus.
U.S.A. or Puerto Rico, in the event of a defect in materials or workmanship
The warranty does not cover damages which occur in shipment or failures
as follows (all time periods commerce from the date of original purchase):
which are caused by products not supplied by the warrantor, or failures
AUDIO PRODUCTS–labor and parts for one (1) year.
which result from accident, misuse, abuse, neglect, mishandling, faulty
ALL AUDIO RACKS (cabinets)–parts only 30 days.
installation, misapplication, set-up adjustments, maladjustment of consumer
TECHNICS STAND ALONE SPEAKERS, SUBWOOFER SPEAKERS–
controls, improper operation or maintenance, improper antenna, inadequate
labor and parts for three (3) years.
signal reception or pick-up, alteration, modification, power line surge,
USB READER-WRITER, PERSONAL COMPUTER CARD ADAPTERS–
improper voltage supply, lightning damage, commercial use, such as; hotel,
(when applicable)–exchange defective unit with a new or refurbished one
office, restaurant, or other business or rental use of the product, or service
for one (1) year.
by anyone other than a PASC Factory Servicenter or a PASC authorized
ACCESSORIES–HEADPHONES, CARTRIDGES, MICROPHONES,
Servicenter, or damage that is attributable to acts of God.
ADAPTERS–labor and parts for ninety (90) days.
RECHARGEABLE BATTERY–(when applicable)–exchange defective item
LIMITS AND EXCLUSIONS
for new one for ten (10) days. Non-rechargeable batteries are not
There are no express warranties except as listed above.
warranted.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR
SD MEMORY CARDS, RECHARGEABLE BATTERY PACK–(when
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
applicable)–exchange defective item for new one for ninety (90) days. Non-
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY,
rechargeable battery packs are not warranted.
INCLUDING WITHOUT LIMITATION, DAMAGE TO TAPES, RECORDS
OR DISCS. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING
Carry-in or mail-in service in the U.S.A. can be obtained during the
THE WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A
warranty period by contacting a Panasonic Services Company (PASC)
PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE
Factory Servicenter listed in the Servicenter Directory. Or call toll free,
WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the
1-800-211-7262 to locate a PASC authorized Servicenter. Carry-in or mail-in
exclusion or limitation of incidental or consequential damages, or limitations
service in Puerto Rico can be obtained during the warranty period by calling
on how long an implied warranty lasts, so the above exclusions or
the Panasonic Sales Company telephone number listed in the Servicenter
limitations may not apply to you.
Directory.
This warranty is extended only to the original purchaser. A purchase
This warranty gives you specific legal rights and you may also have other
receipt or other proof of date of original purchase will be required before
rights which vary from state to state.
warranty service is rendered.
If a problem with this product develops during or after the warranty
period, you may contact your dealer or Servicenter. If the problem is not
handled to your satisfaction, then write to the Consumer Affairs Department
at the company address indicated above.
If you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Attach a postage-affixed letter, detailing the complaint, to the outside of the carton.
Do NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product Service
1. Damage requiring service — The unit should be serviced by
Product information
qualified service personnel if:
(a) The AC power supply cord or the plug has been damaged; or
For product information or assistance with product operation:
(b) Objects or liquids have gotten into the unit; or
In the U.S.A., contact the Panasonic Customer Call Center at 1-
(c) The unit has been exposed to rain; or
800-211-7262, or e-mail consumerproducts@panasonic.com, or
(d) The unit does not operate normally or exhibits a marked
web site (http://www.panasonic.com).
change in performance; or
In Canada, contact Panasonic Canada Inc. Customer Care Centre
(e) The unit has been dropped or the cabinet damaged.
at 905-624-5505, or web site (www.panasonic.ca), or an authorized
2. Servicing — Do not attempt to service the unit beyond that
Servicentre closest to you.
described in these operating instructions. Refer all other
servicing to authorized servicing personnel.
3. Replacement parts — When parts need replacing ensure the
servicer uses parts specified by the manufacturer or parts that
have the same characteristics as the original parts.
Unauthorized substitutes may result in fire, electric shock, or
other hazards.
4. Safety check — After repairs or service, ask the servicer to
perform safety checks to confirm that the unit is in proper
working condition.
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