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Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the
chart do not solve the problem, refer to the “Customer Services Directory” on page 27 if you reside in the U.S.A., or refer to the “Product
information” on page 26 if you reside in Canada.
n Common problems
Pages
No power.
• Ensure the AC power supply cord is connected.
5
• Turn the volume up.
16
• Check connections to speakers and other equipment.
4-10
• Turn on the speakers.
16
• Turn off the tape monitor.
19
• Select the correct source.
16
No sound.
• Change the Digital Input/D-INPUT or HDMI/HDMI SEL setting to suit the type of connection you have made.
12, 14
Sound is distorted.
• Check that the digital signals can be decoded by this unit.
16
• Turn PCM FIX or DTS FIX off.
12, 14, 22
• Down-mixing of some DVD-Audio discs may not be possible due to copyright protection.
In this case, play may not be normal if:
− SPEAKERS B has been selected.
18
− Not all the 5.1-channel setting speakers have been selected.
–
• Should you be playing a chapter on a DVD:
When using a HDMI connection, the
− Change the audio output setting on the DVD player or DVD recorder from “Bitstream” to
–
first few seconds of sound is cut off.
“PCM”. (6.1-channel sources will however be played as 5.1-channel and the 6.1 CH
DECODING mode cannot be used.)
If playing a 2-channel source, set the Input Mode/IN MODE to PCM FIX.
12, 14
• Determine and correct the cause, then turn the unit on.
Causes include:
Sound stops. “F 76” or “OVERLOAD”
− Shorting (bare wires touching) of positive and negative speaker wires.
5, 6
appears on the display for about a
− Using speakers with an impedance lower than that rated for this unit.
5, 6
second, and the unit turns off.
− Straining of the speakers through excessive volume or power.
–
− Using the unit in a hot environment without proper ventilation.
–
Consult your dealer if the problem occurs again after switching the unit on.
“F 70” appears on the display.
• Turn the unit off, disconnect the AC power supply cord, and consult your dealer.
–
“U 70-1-1” appears on the display.
• The equipment connected by the HDMI cable is not compatible with the unit’s copyright protection technology.
–
“U 70-1-2” appears on the display.
• The unit has received a signal for a picture format that is incompatible with the HDMI connection.
–
Check the settings of the connected equipment.
• Should anything unusual happen using a HDMI connection:
–
“U 70- 3” appears on the display.
− Turn the connected equipment on again.
− Pull out the HDMI cable then reinsert it.
− Reduce the amount of equipment connected in series to the HDMI terminal if exceeding 2 units.
n Sound modes
Pages
Sound is not heard from the center,
• Ensure the speaker settings for your speakers are correct.
12, 14
surround, or subwoofer speakers.
• Turn 2CH MIX off.
17
• The source may be stereo. Change the sound mode.
16
Sound is not heard from the surround
• Ensure the speaker settings for your speakers are correct.
12, 14
back speaker.
• Turn 6.1CH DECODING mode on.
16
Cannot use Dolby Pro Logic Ⅱx/
• Turn DVD ANALOG 6CH off.
19
Dolby Pro Logic Ⅱ , DTS NEO:6 or
• You cannot use Dolby Pro Logic Ⅱx, Dolby Pro Logic Ⅱ , DTS NEO:6 or SFC when input is PCM
17
SFC.
with sampling frequencies of 192, 176.4 (COAXIAL1, HDMI), 96 or 88.2 kHz.
There is no DTS audio output.
There is audio output, but the DTS
• Check the DVD player’s digital output settings.
–
decoder indicator is not lit.
n Radio
Pages
• Connect the appropriate antenna. (You may need an outdoor antenna or one with more elements.)
7
The radio cannot be tuned in or there
• Adjust the position of the FM or AM antenna.
7
is a lot of noise and interference.
• Reduce the treble.
24
• Turn off nearby televisions, video decks, DVD players, and satellite receivers.
–
• Separate the antenna from other cables, cords, and appliances.
–
n Multi control menus and factory settings (Reference pages are shown as black circled numbers )
Main menu
Sub menu (factory settings)
Main menu
Sub menu (factory settings)
Main menu
Sub menu (factory settings)
TUNER
TUNING
MANUAL
FRONT
OPTION
B PROOF MODE A
(TUNER
FM MODE AUTO
RESET
YES
CENTER
SMALL
mode
MEMORY CH 1
SUBW YES
SPEAKERS SURROUND
SPEAKERS
LCR S SB
only)
AUTO MEM START
SUBW NO
SUR BACK YES
BASS
TV
OPT 1
SUB-WFR
TONE
0dB
TREBLE
DVR
OPT 2
FRONT
D-INPUT
SETUP 2
10 FEET
BALANCE L
R
DVD
COAX
1
CENTER
DISTANCE
SETUP 1
CD
COAX 2
DIMMER
OFF
SURROUND 5 FEET
ON
LEVEL 2
HDMI SEL DVD
SUR BACK
SLEEP
OFF
TV
FILTER
100
DISABLE
DVR
DISPLAY
OFF
SECOND-A
IN MODE
AUTO
HQ MODE
ENABLE
SOURCE
DVD
VIDEO
OFF
e
r
e
nce OPTION DUAL PRG MAIN
CD
EXIT
áExit the Multi control
DR COMP OFF
Ref
A/D ATT
OFF
Panasonic Consumer Electronics
Panasonic Sales Company,
Panasonic Canada Inc.
Company, Division of Matsushita
Division of Matsushita Electric of
5770 Ambler Drive
Electric Corporation of America
Puerto Rico, Inc. (“PSC”)
Mississauga, Ontario
One Panasonic Way Secaucus,
Ave. 65 de Infantería, Km. 9.5
L4W 2T3
New Jersey 07094
San Gabriel Industrial Park, Carolina,
www.panasonic.ca
7523 http://www.panasonic.com
Puerto Rico 00985
T
Q
R
2004 Matsushita Electric Industrial Co., Ltd
Printed in Malaysia
28