Assessments - 3, GPA: 4.7
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Logging in from an onsite location 1. Enter the Distributed Office voice mail extension, ____, to access the voice mail system. 2. Identify your mailbox: -From your own telephone extension press #. -From another telephone extension, enter your extension, and then press #. 3. Enter your Password, and press #. -Note: When you first log in, your password is not set. Press #. Follow the prompts to enter a new password, record your name and select your preferred language (if applicable). Logging in from a remote location: 1. Call in on a line that is answered by the Distributed Office Messaging Automated Attendant or Call Answer Service. When you hear the menu or greeting, press *7. See your system manager for the voice mail service number. 2. Enter your extension, and press #. 3. Enter your password, and press #. -Note: When you first log in, your password is not set. Press #. Follow the prompts to enter a new password, record your name 4. The system announces the number of new messages and old messages that you have in your mailbox. avaya.com 2 Press For 1 Recording and sending messages. 2 Listening to messages 3 Recording or deleting a Personal Greeting 4 Changing your Personal Operator 5 Personalizing your mailbox. 6 Using Outcalling 8 Choosing Call Answer Mode *8 Transferring to another extension Options After you log in, choose an option: Your messages About message categories You can assign Priority, Private, and Return Receipt categories to messages you send. • Priority messages are heard first when listening to new messages. • You cannot forward Private messages. • Return Receipt messages notify you when the message is listened to by the recipient. You can assign one, two, or all categories to a message. Listening to messages 1. Log in to voice mail. 2. Press 2to get messages. The system plays the message header. 3. Choose an option: -To listen to the message, press 0. If the message is a fax it will be transferred to your email (if configured). -To skip the message, press #. The message will remain as “new” until you listen to the body. -To replay the header only, press 23. -To delete the message, press *3. -To play or replay the message, press 0. -To change the message status back to new, press *6, then press #to go to the next message. The next time you log in for messages, you hear this message again as a new message. -To return to the previous message, press *5. To backup to the desired message, press *5 repeatedly. - To respond to the message, press 1. Note: Delete faxes which you have transferred in order to free space in your voice mail. 3 Responding to messages 1. After the recorded message plays, press 1 to respond to the recorded message. 2. Choose an option: -To reply to the sender by voice mail, press 1. Go to step 3. Note: the sender must have a mailbox in the system. -To forward the recorded message, press 2. Go to step 5. -To call to an internal sender back, press 3. Go to step 5. 3. Record your response and then press 1. 4. Choose an option: -To approve, press #. -To play back your comments, press 23. -To re-record your response, press 21. -To cancel responding or forwarding, press *3. 5. Do one of the following: -If you are responding to the message, go to Step 6. -If you are forwarding the message, do one of the following: -Record a comment that will be heard by the recipients before the message, then press 1. -To play back the recording, press 23. -To re-record the comment, press 21. -To delete the comment, press *3. -To approve the recording, press #. -Enter the extension of an a recipient, then press #. -To use your Personal Mailing Lists, press *5 Then enter the Mailing List number (from 1 to 10). Then press #. -To use the Directory to add an extension, press *2. (See Using the Directory to find an extension by name). -To delete the last recipient, press *3. -Repeat the above steps to address the message to other recipients. 6. Press # when you finish. Recording and sending messages 1. Log in to voice mail. 2. Press 1 to record a message. 3. Record your message. 4. Press 1 when you finish recording. 5. Choose an option: -To approve the recorded message, press #. Go to Step 6. -To play back the recorded message, press 23. -To re-record the message, press 21. Go to Step 3. -To delete the recorded message and return to the voice mail Activity Menu, press *3. avaya.com 4 6. Choose an option: -Enter the extension of an a recipient, then press #. -To use your Personal Mailing Lists, press *5Then enter the Mailing List number (from 1 to 10). Then press #. -To use the Directory, press *2. (See Using the Directory to find an extension by name) -To delete the last entry, press *3. Repeat Step 6 to address the message to others. 7. Press # when you finish. 8. Choose an option: -To make the message Private, press 1. -To make the message Priority, press 2. -To request a Return Receipt, press 3. -To cancel the previously selected category, press 0. -To send the recorded message, press #. Person...