Assessments - 3, GPA: 3.7 ( )

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• Finish the call by replacing handset or press A N S / R L S k e y. ANSWERING INTERCOM CALLS • Lift the handset -O R- press the A N S / R L S k e y. • To finish the call replace the handset or press the A N S / R L S b u t t o n . VOICE ANNOUNCE MODE When another station calls you, your keyset will sound a brief attention tone and you will hear the caller's announcement. • Press A N S / R L S to turn on microphone and speak handsfree O R- lift the handset to reply. • To finish the call, replace the handset or press the A N S / R L S k e y. A U TO ANSWER MODE When another station calls you, your keyset will sound a brief attention tone and then automatically answer the call. • Your microphone and speaker are turned on and you can speak handsfree. For privacy, use the handset. • To finish the call, replace the handset or press the A N S / R L S k e y. BUSY STATION CALLBACK When you call another station and receive a busy signal: • Press the C B K key or dial 44. • When the busy station becomes free, your keyset will ring. • Lift the handset or press A N S / R L S to call the now idle station. NOTES: A callback will be canceled if not answered within 30 seconds. If you have set a callback, your C B K key will light. BUSY STATION CAMP-ON When you call another station and receive a busy signal but you do not want to wait for a callback: • Press the C A M P key or dial 45 • The called station will receive off-hook ring tone. • Wait for the called party to answer. CALLING YOUR SYSTEM OPERATO R • Dial 9 to call your system operator. CALL PROCESSING CALL PROCESSING SYSTEM HOLD • When you are connected to any call, press H O L D. The button associated with the call will flash green. • To return to the caller, press the H O L D key and the green flashing light will go steady green again. EXCLUSIVE HOLD To place an outside call on hold at your phone so that other users cannot access it: • Press the H O L D button twice. The button associated with the call will flash green. • To retrieve the call, press the C A L L key with the flashing green l i g h t . NOTE: Intercom calls will always be placed on exclusive hold. HOLD RECALL If you leave a call on hold longer than the hold timer, it will recall your station. The button that the call appears on will have a slow flashing amber or red light. To answer • Lift the handset or press the A N S / R L S k e y. • If you do not answer this recall within a pre-programmed period of time, it may go to the System Operator. C O N S U LTATION HOLD When you are talking on an outside line and it is necessary to consult with another extension: • Press the T R S F key; receive transfer dial tone. Your call is placed on transfer hold. • Dial the extension number. • Consult with the internal party. • Press T R S F to return to the outside party or hang up to transfer the call. NOTE: Repeatedly pressing the T R S F key will toggle between the outside and inside party and internal extension. RETRIEVING CALLS HELD AT ANOTHER STAT I O N To retrieve a line is on hold that does not appear on your keyset, • Dial 12 plus the line number or the extension number of the station that placed the call on hold. TRANSFERRING CALLS You may transfer a call to another extension in one of two ways:. A screened transfer allows you to inform the other party who is calling or you can do a blind transfer without notification. • While on a call, press the T R S F key and dial an extension number or group number. O R • Press a D S S key or station group key. Your call is automatically put on transfer hold. • Hang up when you hear ringing (this is an unscreened or blind t r a n s f e r ) . O R • Wait for the called party to answer and then hang up. • To return to outside party • Press T R S F or the C A L L button or line key. NOTES: 1. After the inside party answers, you may alternate back and forth between the parties by pressing the T R S F k e y. 2. You cannot transfer an intercom call by pressing a D S S k e y. You must press the T R S F key and dial the destination extension number. 3. When you are transferring a call to a keyset set for Vo i c e Announce or Auto Answer, the transferred call will always r i n g . TRANSFER WITH CAMP-ON When you are transferring a call to another station and you receive a busy signal, you may camp the call on to this station. Simply hang up when you hear the busy signal. The called party will be alerted that a call is waiting for them. CALL WA I T I N G If an outside call has been camped on to your phone or another station has camped on to you: • You will hear off hook ring and the C A L L button will flash green. • Press the flashing button to answer; your other call will go on hold automatically if your station has the Automatic Hold feature set. If not, you must press H O L D and then the flashing button. O R Finish the first call and hang up; the waiting call will ring. • Lift handset or press A N S / R L S key to answer. NOTE: Intercom calls will not go on Automatic Hold. CO...

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