Assessments - 3, GPA: 4.3
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After FAX capability has been added to Norstar Voice Mail, you can add or customize Fax Overflow and Fax-on-demand information. For more information about customizing the FAX software, refer to the Norstar Voice Mail FAX Set Up and Operation Guide. 1. Insert the FXENABLE diskette into the floppy disk drive. 2. Plug in the module and wait for the NAM to boot from the disk. This takes approximately three minutes. 3. After all disk activity has ceased and the light on the floppy disk drive has gone out, unplug the NAM and remove the FXENABLE diskette from the floppy disk drive. The FAX software is now enabled. 4. Replace the front cover. Insert the tongues on the bottom of the front cover into the module slots. 5. Fasten the two screws holding the front cover to the module. P0886634 Issue 1.0 FAX Installation Guide 14 Installing the DFC on systems equipped with DVCs 6. Close the module door. Note: To lock the door, turn the lock 90° clockwise until the screwdriver slot is horizontal. 7. Plug the power cord into the AC outlet. Adding a Digital Voice Card after FAX is installed After you have installed the FAX option on the NAM, the installation of another DVC requires a few extra steps. These extra steps are required to remove PEB terminators and install the PEB cable. To install a DVC: 1. Warn customers that Norstar Voice Mail will be out of service while you are installing the expansion card. 2. Shutdown the NAM. For more information, refer to "Shutting down the Norstar Voice Mail system" on page 6. 3. Remove the NAM power cord from the AC outlet. 4. Ground yourself by attaching one end of the grounding strap to your wrist and the other end to a grounded metal surface. 5. Open the NAM door and remove the front cover. Refer to "Opening the NAM" on page 7. 6. Set the switches and jumpers on the DVC you are adding. Settings for the switches and jumpers are listed in the Norstar Applications Module II Installation and Maintenance Manual. 7. Remove the XRN1 and XRN2 terminators from the DVC you are installing. Note: Keep the PEB terminators in a safe place. If the DFC is removed, the terminator plugs must be re-installed on the DVCs. 8. Disconnect the PEB cable from the DVCs already installed in the NAM. 9. Remove the slot cover screw and the metal slot cover from the slot you are adding the new DVC to. DVC slot assignment is listed in the Norstar Applications Module II Installation and Maintenance Manual. 10. Insert the new DVC into the appropriate slot. 11. Connect the PEB cable to each DVC in the NAM. FAX Installation Guide P0886634 Issue 1.0 Installing the DFC on systems equipped with DVCs 15 12. Fold the PEB cable so it lies flat against the card edges. 13. Replace the front cover and close the module door. 14. Plug the power cord into the AC outlet. For a detailed description about installing a DVC, refer to the Norstar Applications Module II Installation and Maintenance Manual. P0886634 Issue 1.0 FAX Installation Guide 16 Installing the DFC on systems equipped with DVCs FAX Installation Guide P0886634 Issue 1.0 Installing the DFC on systems equipped with a BIC Only one DFC can be installed in the NAM. The DFC connects to the Media Services Bus Expansion Card (BEC) daughterboard attached to the Media Services Base Interface Card (BIC) through the PCM Expansion Bus (PEB) cable. This cable must be connected from the DFC to the BIC. The PEB cable connects the DFC to the BIC to share the ports connected to the Norstar KSU. The following section provides step-by-step instructions for the installation of the FAX software, a DFC, a BEC and the PEB cable in a Norstar Voice Mail system that is equipped with a BIC. For information on installing a DFC in a Norstar Voice Mail system equipped with a Digital Voice Card (DVC), refer to "Installing the DFC on systems equipped with DVCs" on page 5. Figure 12 Digital Fax Card PEB Connector PEB Terminator Interrupt SW2 SW1 P0886634 Issue 1.0 FAX Installation Guide 18 Installing the DFC on systems equipped with a BIC Installation overview To add Norstar Voice Mail FAX to a system equipped with a BIC you must: • Remove the BIC from the NAM • Install the Media Services Bus Expansion Card (BEC) Type A on to the BIC • Re-install the BIC in the NAM • Set the BEC jumpers • Install the DFC • Connect the DFC to the BIC with the PEB cable • Enable the FAX software. Removing the BIC The BIC is removed when a Media Services Bus Expansion Card (BEC) is being added to the BIC. The BEC is installed along with the DFC to provide the NAM Norstar Voice Mail FAX capability. To remove the BIC: 1. Shutdown the Norstar Voice Mail system. For more information, refer to "Shutting down the Norstar Voice Mail system" on page 6. 2. Remove the NAM power cord from the AC outlet. 3. Ground yourself by attaching one end of the grounding strap to your wrist and the other end to a grounded metal surface. 4. Remove the front cover. Refer to "Opening the NAM" on page 7. 5. If you have a NAM II, disconnect the S...
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