Assessments - 3, GPA: 4
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For complete configuration details, refer to the TalkSwitch User Guide. This guide is intended for use with the UK versions of the TalkSwitch product line. Where to go for further information The guides listed below, and many other resources, can be found on the TalkSwitch Configuration Software CD, in the TalkSwitch folder in the Windows Start menu once the software has been installed, and online. Visit and select country or region. • For complete configuration information, refer to the TalkSwitch User Guide after completing the steps in this guide. • For information on setting up a TalkSwitch system to use Voice-over-IP (VoIP), refer to the TalkSwitch VoIP Configuration Guide for Multi-location Networks. • For information on configuring your system remotely, refer to the Remote Configuration over IP Quick Guide. • For step-by-step instructions on specific features, refer to the Quick Guides in the TalkSwitch Documentation folder in the Windows Start Menu. Troubleshooting The TalkSwitch system and the configuration software are designed for ease of use. However, if you encounter difficulties with the installation or configuration of your TalkSwitch: • Consult the documents on the TalkSwitch Configuration Software CD or in the TalkSwitch folder on your PC. • Access additional TalkSwitch information online, including FAQs, Quick Guides and other resources at Contacting TalkSwitch Technical Support • Contact your authorized TalkSwitch reseller. • Please refer to for technical support, contact details and hours of operation. HTTP://GLOBAL.TALKSWITCH.COM BEFORE YOU BEGIN Check package contents: Whether you have purchased a system with one or multiple TalkSwitch units, each package you receive should include the following: • TalkSwitch unit • TalkSwitch Configuration Software CD • 220-240v AC Adapter and power cord • RJ-11 telephone cables (4 for 48 models; 2 for 24 models) • RJ-45 Ethernet cable (for 48 models) or USB cable (for 24 models) • Quick Reference Cards (8 for 48 models; 4 for 24 models) • Wall mounting template, screws and anchors for optional wall-mounting your TalkSwitch unit. Ensure that you have the minimum system requirements You will need a PC to configure your TalkSwitch. Ensure that your PC meets the following minimum system requirements: • Windows 2000/XP/98* operating system • 120 MB free hard disk space, 128 MB RAM • 800x600 video resolution Network equipment: If your system includes multiple TalkSwitch 48 units, you will need an Ethernet switch. If you plan on using VoIP or configuring your system remotely, you will need an Ethernet switch (or router with an integrated switch) and a broadband Internet connection. Check your premises telephone wiring TalkSwitch usually doesn’t require any extra telephone wiring beyond the standard infrastructure in most commercial and residential buildings. TalkSwitch comes with cords for connecting the telephone line jacks to your service provider’s Master Socket. In the UK, it is recommended that extensions are connected through a Master Socket or an in-line adapter with capacitor to provide the third wire connection required by many telephones. For situations where service provider lines or building extension wiring is terminated on a Connection Box, “3 metre RJ-11 Wiring Tails” are available as an installation kit. Important! Lightning and electrical surges can cause damage to the TalkSwitch unit. We recommend using surge protection equipment on all external telephone and power lines connected to this device. * Although TalkSwitch may function with Windows 98, we cannot guarantee full compatibility with operating systems that Microsoft no longer supports. TALKSWITCH START GUIDE • UK & IRELAND STEP 1 — INSTALL THE TALKSWITCH SOFTWARE 1. Ensure that you have Administrator privileges on your Windows XP or 2000 system. 2. Turn your computer on, and insert the CD into the CD-ROM drive. 3. The Install main window will appear within 20 seconds. Click INSTALL and follow the instructions. If the installation program does not automatically start (for example, if Autorun is disabled on your PC): 1. From the desktop, double-click the My Computer icon. 2. Double-click on the CD drive labeled TalkSwitch. 3. Double-click on startscreen.exe located in the start folder. 4. Click Install and follow the instructions. HTTP://GLOBAL.TALKSWITCH.COM STEP 2 — CONNECT TALKSWITCH TO YOUR PC OR NETWORK TalkSwitch can be set up anywhere in the vicinity of your incoming phone lines and computing equipment. • TalkSwitch 48 models can be connected to your PC using a Local Area Network (LAN), USB, or serial* (RS-232) connection. • The TalkSwitch 24 can be connected to your PC using a USB or serial* connection. If you’re installing a TalkSwitch system with multiple TalkSwitch 48 units or you’re adding a TalkSwitch unit to an existing system, refer to the Networking TalkSwitch on a LAN section on pa...