Assessments - 3, GPA: 3.7
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If they can not supply the part or accessory, contact your nearest Parts Central listed on page 58. Each Authorized Dealer, Authorized Service Center, and Parts Central is independently owned and operated. See pages 56 and 57 for an Illustrated Parts List. If you need additional referral information, contact our Technical Service Department (see Technical Service). In Canada call 1-800-561-3372 for parts information. REPAIR SERVICE Note: Only use original replacement parts. This will protect your warranty coverage for parts replaced under warranty. Each Authorized Service Center is independently owned and operated. Warranty Service If product requires warranty service, return it to nearest Authorized Service Center. You must show proof of purchase. If faulty materials or workmanship caused damage, we will repair or replace product without charge. Note: Normal wear, misuse, abuse, neglect, or accidental damage is not covered under warranty. Non-Warranty Service If product requires service, return it to nearest Authorized Service Center. Repairs will be billed to you at regular repair list prices. For additional Service Center or warranty information, call 1-800-626-2237 or visit our Technical Service web site at 16 TROUBLESHOOTING Note: For additional help, visit DESA Power Tools technical service web site at com. WARNING: Unplug chain saw from power source before servicing. Severe injury or death could occur from electrical shock or body contact with moving chain. OBSERVED FAULT POSSIBLE CAUSE REMEDY Saw runs, but does not cut Chain assembled backwards on guide bar See Assembly Saw does not cut unless heavily forced. Cutting produces only sawdust with few large chips Chain is dull See Sharpening Saw Chain Saw runs slow. Saw stalls easily Low power supply voltage Extension cord wire size too small. See Extension Cords. Motor of saw does not run when you squeeze trigger 1. Switch lockout not pushed forward in to release trigger 2. Extension cord connections loose 3. Open line fuse or circuit breaker 4. Worn out motor brushes 5. Open wiring circuit on saw 1. Push switch lockout forward before squeezing trigger 2. Check cord connections 3. Check line fuse or circuit breaker 4. See authorized service center 5. See authorized service center Motor of saw runs, but chain does not move Gear Sprocket Remove and inspect gear sprocket for damage Chain does not get oil 1. Clogged oil slot in guide bar 2. Oil is too thick 1. Remove guide bar and clean oil slot 2. Use correct weight of oil. See Filling Oil Tank Chain comes off guide bar 1. Chain is loose 2. Guide bar and chain not assembled correctly 1. Tighten chain. See Saw Chain Tension Adjustment 2. See Assembly Saw smokes Saw damaged. Do not use saw See authorized service center Saw leaks oil It is normal for oil to seep when the saw is not in use. Tighten oil cap. Note: Empty oil tank when not in use. 17 ENGLISH WARRANTY INFORMATION REMINGTON BRAND ELECTRIC CHAIN SAW LIMITED WARRANTIES NEW PRODUCTS Standard Warranty DESA Power Tools warrants this new product and any parts thereof to be free from defects in material and workmanship for a period of one (1) year from the date of first purchase from an authorized dealer provided the product has been maintained and operated in accordance with DESA Power Tools’ warnings and instructions. FACTORY RECONDITIONED PRODUCTS Limited Warranty DESA Power Tools warrants factory reconditioned products and any parts thereof to be free from defects in material and workmanship for 90 days from the date of first purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with DESA Power Tools’ warnings and instructions. TERMS COMMON TO ALL WARRANTIES The following terms apply to all of the above warranties: • Always specify model number when contacting the manufacturer. To make a claim under this warranty the bill of sale or other proof of purchase must be presented. • This warranty is extended only to the original retail purchaser when purchased from an authorized dealer. • This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allowance for labor when provided by a DESA Power Tools Authorized Service Center. Warranty parts must be obtained through authorized dealers of this product and/or DESA Power Tools who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. • Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of the owner. • Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, lack of proper maintenance, tampering, or alterat...
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