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— Toggling with the “+/–” buttons gives the option START DESCALE? NO. If you press “ENTER” when the display shows START DESCALE? NO, the display returns to the previous menu, showing DESCALE under the SETTINGS menu. 4. Press “ENTER” to begin descaling. — The display will show EXPOSURE PHASE on the first line and 10:00 on the second line, and the countdown to 0:00 begins. At this point DESCALE PHASE is displayed, and with a time of 20 minutes. At the end of the descaling phase, the countdown is suspended and a beep will sound. The display will show CLEAN DISH, FILL TANK on the first line and AND WIPE OUT OVEN on the second line. First Rinse (cycle 2) 5. Remove the water tank and wash it out thoroughly, fill it with water and slide it back in. 6. Using the cleaning sponge provided with your oven (or a comparable soft cloth or sponge), wipe any water out of the evaporator dish and wipe out the oven. Thoroughly wash out the cleaning sponge. 7. The display will now show PRESS ENTER BUTTON. Press “ENTER” to start the first rinse cycle. — The display will show 1ST RINSE on the first line. The countdown will resume. 8. After 20 seconds, a beep will signal the end of the first rinsing cycle. The display will show CLEAN DISH on the first line and PRESS ENTER BUTTON on the second line. 9. Using the cleaning sponge, wipe any water out of the evaporator dish. Second Rinse (cycle 3) 10. Press “ENTER” to start the second rinse cycle. — The display will show 2ND RINSE on the first line. The countdown will resume again. 11. After 20 seconds, a beep will signal the end of DESCALE. The display will show DESCALE FINISHED on the first line and CLEAN DISH on the second line. 12. Using the cleaning sponge, wipe any water out of the evaporator dish and wipe out the oven. Thoroughly rinse out the cleaning sponge. 13. Using a soft cloth, dry the oven cavity. English 32 Rack Cleaning Removing racks 1. Carefully press the front of the rack up until it unhinges and release it sideways from the bracket (image A). 2. Unhinge the rack from the bracket and remove it (image B). .. .. 3. Clean racks with dish detergent and dish sponge/brush or clean racks in the dish washer. Reinserting racks 1. Insert the rack with the indentations facing up. The racks each only fit on one side. 2. Hook rack in back and push it back until it engages (image C). 3. Hook rack on the front bracket and press down until it engages and is horizontally secured in the appliance (image D). .... Maintenance To Replace the Steam Oven Light Bulb Heat-resistant 230V / 25W max. halogen bulbs with seals can be purchased through retail stores or customer service. When purchasing through customer service provide the appliance model and serial numbers. 1. Turn off power to the appliance at the main power supply (breaker box). 2. Rotate the cover counterclockwise. 3. Remove the bulb by grasping and pulling the bulb straight back. 4. Do not touch the glass of the new replacement bulb with your fingers. It may cause the bulb to fail when it first lights. Grasp the replacement bulb with a clean dry cloth. Locate the two prongs in the ceramic holder, gently poking until the two prongs locate in the ceramic socket. 5. Ensure the seals and tension ring are on the glass cover. Screw the glass cover on. 6. Reconnect the appliance to power. Never operate the appliance without the glass cover or seals. English 33 Service Troubleshooting If you encounter a problem, it often will merely be something minor. Before you call customer service, consider the suggestions and instructions below. Problem Possible Cause Tip/Solution Appliance is not working Cord is not plugged in Connect appliance to power. Power outage Check if other kitchen appliances are working. Defective fuse Check the fuse or breaker box to see if the breaker or fuse to the appliance is working. Faulty operation Turn off power to the appliance at the main power supply (fuse or breaker box) and turn it back on after approximately 10 seconds. Appliance does not start Appliance door is not closed all the way Close the appliance door. Water tank empties without any apparent reason. Evaporator dish is overflowing. Water tank was not closed properly Close the tank lid until it clearly snaps into place. Tank lid seal is dirty Clean the seal. Tank lid seal is defective Obtain a new water tank through customer service. Evaporator dish has been boiled dry even though the water tank is full Water tank was not inserted correctly Slide in the water tank until it locks into place. Supply line is clogged Descale appliance. Verify that the water hardness level is set correctly. A "plop" noise can be heard when cooking Temperature change affecting frozen food and caused by water vapor This is normal. An excessive amount of steam is produced when steaming Appliance is being calibrated automatically This is normal. An excessive amount of steam is repeatedly produced when steaming Appliance cannot be calibrated automatically when cooking for sho...