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Troubleshooting
Sounds and noises
English
Check the following information before making inquiries or requesting service.
Symptom
Probable cause
Noise is heard during
Various resonant sounds may be heard depending on the
heating.
type of cookware. You may feel a small vibration when you
Power source
hold the handle and the cookware may slightly move.
This is not a malfunction. Moving the cookware slightly or
Symptom
Probable cause
replacing it may be able to get rid of the sound.
The IH cooktop cannot
- The main power switch has not been turned ON.
If the cookware is removed while being heated, a short
be turned ON.
The power switch was designed so that it will not be easily
metallic sound may be heard.
turned on if it is mistakenly touched.
Touch the main power switch a little longer.
The level of the
It is the noise from the cooling fan inside the main unit. The
- The “Child safety lock” has been activated. (See page 15.)
noise from the main
level of the noise changes according to the heat level and
unit increases and
the material the cookware is made of.
Main power switch auto shutoff
decreases.
(When the heat level is increased, the fan will operate at high
If 1 minute has elapsed without any operation since the main
speed and generate more noise.)
power switch was turned on, the main power automatically
turns off.
Even after the main
While the inside of the main unit is still hot, the cooling fan
Turn on the main power switch again.
power switch is turned operates.
off, noise from the fan
(When the temperature decreases, it will automatically stop.)
The “Deep frying temperature control sensor” and the left
is still heard.
rear IH heater cannot be used simultaneously.
The IH heater turned
Forgotten-OFF auto shutoff
itself off while being
If no key is touched for approx. 45 minutes while an IH
used.
heater is in operation, a buzzer will sound and the IH heater
is automatically turned off.
Heat power
Touch the key again.
Symptom
Probable cause
* The timer is recommended for simmering. (See page 22.)
The heating power of
Overheating prevention function
the IH heater seems to If the bottom of the cookware overheats, for example, when
be weaker.
preheating too long, the heating power will automatically
reduce. However, the power indication will remain the same.
(The function ends after the appliance cools down.)
Operation panel
Cookware, such as ceramic and earthenware pots, which
Symptom
Probable cause
cause the IH heater to overheat are used.
Key operation is
- Your fingertips are covered or have bandages on them.
Do not use ceramic and earthenware pots even if they are
disabled.
- You performed the operation while holding the cookware
for induction heating.
handle.
When several IH
The heat level is automatically controlled so that overall
- The operation panel is stained.
heaters are used
power consumption does not exceed the limit. (See page 31.)
Turn off the main power switch and remove any foreign
simultaneously,
* The power indicator for an IH heater may decrease on its
objects. Then, turn on the main power switch again.
- The heating power
own. Even after touching
, it may not increase and the
* Remove after cooking when deep-frying.
decreases.
appliance may beep.
Keys react even when
Water or other liquids may be on or around the keys.
- The power indicator
only their vicinity is
Remove any liquids around the keys.
automatically
touched.
decreases.
- The heat level does
not increase.
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