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There is no picture/picture noise appears. c Re-connect the connecting cord securely. c The connecting cords are damaged. c Check the connection to your TV and switch the input selector on your TV so that the signal from the player appears on the TV screen. c Press [/1 to turn off the player, and enter “369” using the number buttons on the remote, then press [/1 to turn on the player again. There is no sound. c Re-connect the connecting cord securely. c The connecting cord is damaged. c The player is in pause mode or in Slow-motion Play mode. c The player is in fast forward or fast reverse mode. The remote does not function. c The battery in the remote is weak. c The remote is not pointed at the remote sensor on the player. c When you operate the player by pressing buttons on the remote in sequence, press the buttons within 5 seconds of each other. The disc does not play. c The disc is turned over. Insert the disc with the playback side facing down. c The disc is skewed. c The disc is dirty or flawed. c The player cannot play certain discs. c The region code on the DVD does not match the player. c Moisture has condensed inside the player. c The player cannot play a recorded disc that is not correctly finalized. ,continued The player does not operate properly. c When static electricity, etc., causes the player to operate abnormally, unplug the player. “C:13:**” appears on the screen. c Clean the disc with a cleaning cloth or check its format. There is no picture/sound when connected to the HDMI OUT jack. c Change the “HDMI RESOLUTION” setting in “HDMI SETUP.” The problem may be solved. c The equipment connected to the HDMI OUT jack does not conform to the audio signal format, in this case set “AUDIO (HDMI)” in “HDMI SETUP” to “PCM.” c Try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then connect the HDMI cord again. The player does not detect a USB device connected to the player. c The USB device is not securely connected to the player. c The USB device or a cord is damaged. c Disc mode has not been switched to USB mode. Playable file format Video: MPEG-1 (Cyber-shot data)/MPEG-4 (simple profile)*1/Xvid Photo: JPEG (DCF format) Music: MP3 (except for mp3PRO)/WMA (except for WMA Pro)*1, *2/AAC*1, *2/ LPCM/WAVE *1 Files with copyright protection (Digital Right Management) cannot be played. *2 The player does not play coded files such as Lossless. Supported extensions: “.avi”, “.mpg”, “.mpeg”, “.mp4”, “.jpg”, “.mp3”, “.wma”, “.m4a”, “.wav” Supported discs: DVD, DVD±RW/±R/±R DL, Music CD/Super VCD, CD-R/-RW • DATA CDs recorded according to ISO 9660 Level 1/Level 2, or its extended format, Joliet. • DATA DVDs recorded according to UDF. • The player will play any file in the above, even if the file format differs. Playing such data may generate noise that can result in speaker damage. • To play a complex hierarchy of folders may take some time. Create albums with no more than two...