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RQT8087-En.fm Page 26 Monday, February 21, 2005 2:34 PM
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Panasonic Puerto Rico, Inc.
Division of Panasonic Corporation of North America
Ave. 65 de Infantería, Km. 9.5
One Panasonic Way Secaucus, New Jersey 07094
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Panasonic DVD Player Limited Warranty
Limited Warranty Coverage
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer
limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from
length of the period indicated on the chart below, which starts with the date of original purchase (“Limited
state to state. If a problem with this product develops during or after the Limited Warranty period, you
A.)
Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with
may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to
a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
.
S.
Product or Part Name
Parts
Labor
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR
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RESPONSIBILITY.
DVD Player
One (1) Year
Ninety (90) Days
Rechargeable Batteries
Ten (10) Days
Not Applicable
Customer Services Directory
(in exchange for defective item)
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts”
Y FOR
Obtain Product Information and Operating Assistance; locate your nearest Dealer or
warranty period, there will be no charge for parts. You must mail-in your product during the warranty
Servicenter; purchase Parts and Accessories; or make Customer Service and Literature
period. If non-rechargeable batteries are included, they are not warranted. This Limited Warranty only
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requests by visiting our Web Site at:
applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty
http://www.panasonic.com/consumersupport
is extended only to the original purchaser and only covers product purchased as new. A purchase
(
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receipt or other proof of original purchase date is required for Limited Warranty service.
or, contact us via the web at:
Mail-In Service
http://www.panasonic.com/contactinfo
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
You may also contact us directly at:
anty
Panasonic Services Company
1-800-211-PANA (7262),
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Customer Servicenter
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
a
Suite B
4900 George McVay Drive
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.
Accessory Purchases
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When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the
original carton. Include a letter detailing the complaint and provide a day time phone and/or email
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by
address where you can be reached.
visiting our Web Site at:
Limi
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE
http://www.pasc.panasonic.com
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR
or, send your request by E-mail to:
THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
npcparts@us.panasonic.com
Limited Warranty Limits And Exclusions
You may also contact us directly at:
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER
Panasonic Services Company
damages which occurred in shipment, or failures which are caused by products not supplied by the
20421 84th Avenue South, Kent, WA 98032
warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication,
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, or commercial use (such as hotel, office,
For hearing or speech impaired TTY users, TTY : 1-866-605-1277
restaurant, or other business), rental use of the product, or service by anyone other than a Factory
Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
Service in Puerto Rico
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
Panasonic Puerto Rico, Inc.
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DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH
OF THIS WARRANTY. (As examples, this excludes damages for lost time, cost of having someone remove
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
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or re-install an installed unit if applicable, travel to and from the servicer, loss of or damage to media or
Phone (787)750-4300, Fax (787)768-2910
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images, data or other recorded content. The items listed are not exclusive, but are for illustration only.)
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ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
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MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
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