Assessments - 3, GPA: 4.3
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L Telephone line noise may be affecting the Caller ID information. L The caller requested not to send his/her information (page 25). L If a call is being transferred to you, the caller information will not be displayed. For assistance, please visit 10. Help Problem Cause & Solution The display exits the Caller ID List while viewing caller information. L Do not pause for over 1 minute on the cordless handset or 3 minutes on the base unit while viewing. 10.3.3 Cordless handset Problem Cause & Solution The cordless handset does L Make sure that the battery is installed correctly (page 14) and fully charge not work. it (page 15). L Clean the charge contacts and charge again (page 15). L Unplug the base unit’s power cord to reset. Plug in, and try again. The cordless handset does not ring. L The ringer volume is set to OFF. Adjust it (page 17). The display shows “No link L The cordless handset is too far from the base unit. Move closer and try to base. Move closer to again. base, try again.” and an L Plug in the base unit’s power cord. alarm tone sounds. L Raise the base unit antenna. L If the above remedies do not solve the problem, the cordless handset may have lost communication with the base unit. Re-register the cordless handset again (page 52). Static, sound cuts in/out, L Move the cordless handset and the base unit away from other electrical fades. Interference from other appliances. electrical units. L Move closer to the base unit. L Raise the base unit antenna. L Turn ON the clarity booster feature (page 20). I cannot store an item in the phonebook. L You cannot store an item in the phonebook while the cordless handset is in talk, speakerphone or intercom mode, or while listening to messages. L Do not pause for over 1 minute while storing. I cannot redial by pressing {REDIAL}. L If the last number dialed was more than 48 digits long, the number will not be redialed correctly. Redial the number manually. L The last number dialed may have been a remote function. I charged the battery fully, but L Clean the charge contacts and charge again (page 15). “Recharge battery” is still L The battery may need to be replaced (page 14). If you install a new battery, displayed and/or 68879 fully charge it (page 15). continues to flash, or “Charge for 6h” and 68889 are displayed. I cannot receive documents L You must set remote fax activation to ON (feature #41 on page 48) by pressing {*}{#}{9} on beforehand. the cordless handset. L You may have changed the remote fax activation code from {*}{#}{9} (default setting). Verify the remote fax activation code (feature #41 on page 48). L The memory is full of received documents due to a lack of recording paper, a lack of ink film or a recording paper jam. Install paper (page 13), install ink film (page 11) or remove the jammed paper (page 63). The cordless handset display is blank. L Fully charge the battery (page 15). L Remove the battery for 30 seconds and replace it again. I cannot have a conversation using the headset. L Make sure that the optional headset is connected properly (page 14). L If “SP-phone” is displayed on the cordless handset, press {TALK} to switch to the headset. For assistance, please visit 10. Help Problem Cause & Solution I cannot program items. L While another user is listening to messages or the telephone answering machine is answering a call, you cannot program. Try again later. 10.3.4 Fax – sending Problem Cause & Solution I cannot send documents. L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party’s machine is not a fax machine. Check with the other party. L The other party’s fax machine failed to answer the fax automatically. Send the fax manually (page 29). L The memory is full of received documents and the quick scan (feature #34 on page 47) is ON. Turn this feature OFF, and send the fax again. I cannot send a fax overseas. L Use the overseas transmission mode (feature #23 on page 46). L Add two pauses at the end of the telephone number or dial manually. The other party complains that letters on their received document are distorted or not clear. L If your line has special telephone services such as call waiting, the service may have been activated during fax transmission. Connect the unit to a line that does not have these services. L An extension telephone on the same line is occupying the line. Hang up the extension telephone and try again. L Try copying the document with this unit. If the copied image is clear, there may be something wrong with the other party’s machine. The other party complains that black lines, white lines or smudges appear on their received document. L The scanner glass or rollers are dirty with correction fluid, etc. Clean them (page 65). Please do not insert a document before correction fluid has dried completely. Documents frequently misfeed. L Clean the document feeder rollers, recor...