Assessments - 4, GPA: 3.5
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The power cord may not be plugged in securely. Check that the power cord is plugged securely into the fax and into the wall outlet (see the Easy Setup Instructions). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on. The machine may not be switched on. Press the [ON/OFF] to turn the machine on. The fax may not be set for the type of telephone line in use (pulse/tone). Make sure the fax is set for the correct telephone line type (see page 10). • The Handset, Telephone, or Extension Phone Disconnects While You are Talking Cause Action The telephone line cord may not be plugged in securely. Check that the telephone line cord is plugged securely into the fax and into the telephone line jack on your wall. • There is Interference on the Line Cause Action A mobile phone or cordless phone may be in use near the fax. Make sure that mobile phones and cordless phones are not used near the fax. Print Quality Problems • The Print Quality is Not What You Expect; Print is Not Clear, is Splashed, has Missing Dots or White Streaks Cause Action The paper you are using may not be supported by the fax. Make sure you are using the recommended paper (see page 16). You may be printing on the wrong side of the paper. Some papers have a “right” side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side. The nozzles on the FINE Cartridge print head may be clogged. Clean the FINE Cartridge print head if necessary (see page 46). The FINE Cartridge may not be installed properly. Make sure the FINE Cartridge is installed properly (see the Easy Setup Instructions). The FINE Cartridge print head may be damaged. Determine if the problem is with the FINE Cartridge print head (see page 46) and replace the FINE Cartridge if necessary (see page 43). Troubleshooting • The Printout Contains Blurred or Smudged Ink Cause Action The paper you are using may not be supported by the fax. Make sure you are using the recommended paper (see page 16). You may be printing on the wrong side of the paper. Some papers have a “right” side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side. General Problems • The Fax has no Power Cause Action The power cord may not be plugged in securely. Check that the power cord is plugged securely into the fax and into the wall outlet (see the Easy Setup Instructions). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on. The power cord may not be supplying power. Check the power cord by substituting with another. • The Fax will not Print Reports Cause Action The FINE Cartridge may need to be replaced. Determine if the problem is with the FINE Cartridge and replace if necessary (see page 43). • Nothing Appears on the LCD Cause Action The power cord may not be plugged in securely. Check that the power cord is plugged securely into the fax and into the wall outlet (see the Easy Setup Instructions). If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on. If the LCD remains blank, unplug the fax, wait five seconds, then plug it in again. The LCD/LED may be in the Power Saver mode. Press any button on the Operation Panel except for [ON/OFF] to restore the display. • Caller ID Cause Action The caller’s phone/fax number does not appear on the LCD. • See the contract details of your Caller ID service. • Check the settings of your machine. See “Setting CALLER ID” on page 34. • Depending on the line conditions, callers’ phone/fax numbers may not be shown. • The caller ID service may vary among countries/regions. For more information, contact your local telephone company. Troubleshooting In Case of a Power Failure The user data settings and registered data for one-touch speed dialing and coded speed dialing are saved during a power failure. However, documents stored in the fax memory will be deleted and redial data in the extension phone memory may be lost. If a power failure occurs or the power is turned off, the fax will automatically print a memory clear report as soon as the power is turned on or the power is restored. This report includes a list of the documents that were stored in the memory at the time of power failure. • During a Power Failure The following restrictions apply to the function of the fax during a power failure or while the power is turned off: • You cannot use the fax to make telephone calls. Also if your fax is connected to a telephone, you may not be able to make telephone calls. • You cannot send, receive, or copy documents. • You can receive voice calls only if a telephone, or an extension phone is connected to your fax. • Memory Clear Report If you experience a power failure, the documents in the fax memory will be lost. As soon as power is restored to the fax, it will automatically print out a list of documents th...