Assessments - 5, GPA: 4
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• The mode dial is not set to , SCN, or . p Set it to , SCN, or, ( pages 22, 30, 71) . The image is out of focus. • The subject is too close. • Scene selection is set to the Landscape mode. • Focus preset is selected. p Set the macro recording mode when you shoot a subject that is within 50 cm (19 11/ 16 inches) from the lens. Make sure to place the lens farther away from the subject than the shortest shooting distance when shooting ( page 24) . p Cancel the setting ( page 30) . p Set to the auto focus mode ( page 55) . Unable to zoom. • You cannot zoom while shooting a movie ( MPEG movie) . — Symptom Cause Solution Digital zoom does not function. • You cannot zoom while shooting a movie ( MPEG movie) . • [DIGITAL ZOOM] is set to [OFF] in the SET UP setting. • The LCD screen is OFF. — p Set it to [ ON] ( pages 52, 93) . p Turn it ON (page 28) . The image is too dark. • You are shooting a subject with a light source behind the subject. • The brightness of the LCD screen is too low. • [ POWER SAVE] is set to [ON] . p Adjust the exposure (page 55) . p Adjust the brightness of the LCD screen ( pages 52, 94) . p Set [POWER SAVE] to [ OFF] (pages 52, 94) . The image is too bright. • You are shooting under a spotlight in a dark location, like stage lighting. • The LCD screen is too bright. p Adjust the exposure (page 55) . p Adjust the brightness of the LCD screen ( pages 52, 94) . The image is monochrome ( black and white) . • [ PFX] (P. EFFECT) is set to [B&W]. p Cancel the B& W mode (page 62) . Vertical streaks appear when you are shooting a very bright subject. • The smear phenomenon is occurring. p This is not a malfunction. You cannot shoot images. • No “ Memory Stick” is inserted. • The capacity of the “ Memory Stick” is insufficient. • The write- protect switch on the “ Memory Stick” is set to the LOCK position. • You cannot shoot while the flash is charging. • The mode dial is not set to shooting a still image. • The mode dial is not se movie. p Insert a “Memory Stick” ( page 18) . p Delete the images saved in the “ Memory Stick, ” or format it. p Change the “Memory Stick.” p Set it to the recording position ( page 96) . — or SCN ( pages 22, 30) . ( page 71) . Cannot shoot images with the flash. • The mode dial is set to • The flash is set to ( No flash) . • When shooting still images, Scene selection is set to the Twilight mode. p a setting other than , SET UP, or (page 26) . p Set the flash to “ Auto” ( no indicator) or ( forced flash) (page 26) . p Cancel the Twilight mode (page 30) . Troubleshooting Shooting still images/ movies (continued) Symptom Cause Solution The eyes of the subject come out red. — p Set the red eye reduction mode ( page 27) . The date and time are recorded incorrectly. • The date and time are not set correctly. p Set the correct date and time ( page 16) . Viewing images Symptom Cause Solution The image cannot be played back. • The mode dial is not set to . • You cannot play back the image on your camera, if it is modified on a computer or its file name is changed. p Set the mode dial to (page 32) . — Images are coarse right after being played back. — p This is not a malfunction. The images cannot be played back on a TV. • The [ VIDEO OUT] setting for your camera in SET UP is incorrect. • The connection is not correct. p Set it to [ NTSC] or [ PAL] ( pages 52, 94) . p Check the connection ( page 34) . The images cannot be played back on a computer. — p See page 83. Unknown beeps are heard from the camera while viewing a movie. • These beeps are heard when the auto focus is working. p This is not a malfunction. Set to the focus preset mode (page 55) . Deleting/editing an image Symptom Cause Solution Your camera cannot delete an image. • The image is protected. • The write- protect switch on the “ Memory Stick” is set to the LOCK position. p Cancel the protection ( page 66) . p Set it to the recording position ( page 96) . Symptom Cause Solution You have deleted the image by mistake. • Once you have deleted a file, you cannot restore it. p The write- protect switch on the “Memory Stick” will prevent you from deleting images by mistake ( page 96) . The resizing function does not work. • Movie (MPEG movie)/Clip Motion/Multi Burst files cannot be resized. — You cannot display a print mark. • Print marks cannot be attached to movie ( MPEG movie) /Clip Motion files. — Computers Symptom Cause Solution You do not know whether or not your OS can be used with the camera. — p Check “Recommended computer environment” ( page 41) . You cannot install the USB driver. — p In Windows 2000, log on as Administrator ( authorized Administrators) ( page 42) . Your computer does not recognize your camera. • The camera is turned off. • The battery level is too low. • You are not using the supplied USB cable. • The USB cable is not connected securely. • [ USB CONNECT] is set to [ PTP] in the SET UP settings. • The USB connectors on your computer are connected to other equipment besides the keyboard, the mo...
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