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¦ Wipe the contacts with a clean, dry cloth before inserting a battery in the camera. ¦ Insert new or charged batteries (see page 1). Troubleshooting Status Solution You cannot take a ¦ Turn the camera off, then on again. picture ¦ Depress the Shutter button all the way (see page 4). ¦ Insert new or charged batteries (see page 1). ¦ Memory is full. Transfer pictures to the computer (see page 28), delete pictures (see page 13), or insert another card. Memory card not ¦ Card may be corrupted. Format the card in the camera (see recognized or camera page 27). freezes with card ¦ Use another memory card. Only SD or SDHC Cards are supported. Cannot find the ¦ To view pictures on a card or in internal memory, see page 12. desired picture/video Computer/connectivity problems Status Solution Pictures do not ¦ See Help in EASYSHARE Software. transfer to computer Slide Show does not ¦ Adjust the camera Video Out setting to NTSC or PAL (see run on an external page 27). video device ¦ Make sure the external device settings are correct. (See the device’s user’s guide). Computer does not ¦ Make sure the batteries are charged and installed correctly (see communicate with page 1). the camera ¦ Turn on the camera. ¦ Make sure the USB cable model U-8 is connected to the camera and the computer (see page 29). ¦ Make sure EASYSHARE Software is installed (see page 28). Troubleshooting Picture quality problems Status Solution Picture is not clear ¦ To automatically set exposure and focus, press the Shutter button halfway. When the framing marks turn green, press the Shutter button completely down to take the picture. ¦ Clean the lens (see page 45). ¦ Make sure the camera is not in Macro mode if you are more than 27.6 in. (70 cm) from your subject. ¦ Place the camera on a flat, steady surface or use a tripod (especially in high-zoom settings or in low light). Picture is too dark ¦ Reposition the camera for more available light. ¦ Use Fill flash (see page 6) or change your position so light is not behind the subject. ¦ Move so that the distance between you and the subject is within the effective flash range. (See camera specifications starting on page 43.) ¦ To automatically set exposure and focus, press the Shutter button halfway. When the framing marks turn green, press the Shutter button completely down to take the picture. Picture is too light ¦ Reposition the camera to reduce the amount of available light. ¦ Turn the flash off (see page 6). ¦ Move so that the distance between you and the subject is within the effective flash range. (See camera specifications starting on page 43.) ¦ To automatically set exposure and focus, press the Shutter button halfway. When the framing marks turn green, press the Shutter button completely down to take the picture. ¦ In Auto mode, adjust the Exposure Compensation (see page 22). Troubleshooting Direct printing (PICTBRIDGE enabled Printer) problems Status Solution Cannot find the ¦ Use the Direct printing menu to change the image storage location. desired picture The Direct printing ¦ Press any camera button to redisplay the menu. menu interface turns off Cannot print pictures ¦ Make sure there is a connection between the camera and the printer (see page 30). ¦ Make sure the printer and the camera have power. Camera or printer ¦ Follow the prompts to resolve the issue. display an error message 7 7 Getting help Getting help from your camera You want the most from your camera. You want to understand: ¦ What it can do for you ¦ And how to take the best possible pictures and videos Great news! Your camera offers a built-in Help system. It describes every setting for every menu choice. If you learn nothing else about your camera, learn how to use on-camera Help. Because the more you know your camera, the more confident you become! Turning on camera Help Scroll through a Help topic Press the Menu button then highlight a menu choice. Press the Info 1 2 button. Getting help Getting help on the Web Camera Email, write, or phone Kodak Get support for your product (FAQs, troubleshooting information, arrange for repairs, etc.) Purchase camera accessories (lenses, cards, etc.) Download the latest camera firmware and software See online demonstrations of your camera Register your camera Software Get information on EASYSHARE Software (or see Help in EASYSHARE Software) Get help with the WINDOWS Operating System and working with digital pictures Other Get support for cameras, software, accessories, more Get information on KODAK Inkjet Products www.kodak...