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To register your new CX4210 Digital Camera. Chapter 10 Help in this User Guide See Chapter 9, Troubleshooting, for help with problems you may have with your camera, camera/computer connections, Camera Dock, or MMC/SD cards. Software Help For help with the software included on the KODAK EASYSHARE Software CD, see the Quick Start Guide or the KODAK EASYSHARE Software Help. Telephone Customer Support If you have questions concerning the operation of the software or camera, you may speak directly to a customer support representative. Customer support hours vary by location. Before You Call Before you call to speak to a customer support representative, please have the camera connected to your computer, be at your computer, and have the following information available: Operating system __________________________________________ Processor speed (MHz) _____________________________________ Computer model __________________________________________ Amount of memory (MB) ____________________________________ Exact error message you received_______________________________ Version of installation CD____________________________________ Camera serial number______________________________________ Chapter 10 Telephone Numbers Australia 1800 147 701 Austria/Osterreich 0179 567 357 Belgium/Belgique 02 713 14 45 Brazil 0800 15 0000 Canada 1 800 465 6325 China 800 820 6027 Denmark/Danmark 3 848 71 30 Ireland/Eire 01 407 3054 Finland/Suomi 0800 1 17056 France 01 55 1740 77 Germany/Deutschland 069 5007 0035 Greece 00800 441 25605 Hong Kong 800 901 514 India 91 22 617 5823 Italy/Italia 02 696 33452 Japan 81 3 5644 5500 Korea 0798 631 0024 Netherlands/Nederland 020 346 9372 New Zealand 0800 440 786 Norway/Norge 23 16 21 33 Philippines 1 800 1 888 9600 Portugal 021 415 4125 Singapore 800 6363 036 Chapter 10 Spain/Espana 91 749 76 53 Sweden/Sverige 08 587 704 21 Switzerland/Schweiz/Suisse 01 838 53 51 Taiwan 0080 861 008 Thailand 001 800 631 0017 UK 0870 243 0270 United States 1 800 235 6325 Outside the United States 585 726 7260 International Toll Line +44 131 458 6714 International Toll Fax Number +44 131 458 6962 These telephone numbers change occasionally; for the most up-to-date listings, visit: DAIInternationalContacts.shtml. 11 Appendix This appendix serves as a resource for technical information about your KODAK EASYSHARE CX4210 Digital Camera, KODAK EASYSHARE Camera Dock II, MMC/SD cards, batteries, and available accessories. Camera Specifications Specifications—KODAK EASYSHARE CX4210 Digital Camera Pixel Resolution (by Quality setting) Best - 2.0 MP 1632 x 1232, 1/5 JPEG compressed Better - 1.0 MP 1184 x 888, 1/5 JPEG compressed Good -0.5 MP 816 x 616, 1/5 JPEG compressed Color 24-bit, millions of colors Picture File Format EXIF 2.2 (JPEG compression) Picture Storage 16 MB internal memory MMC (MultiMedia) or SD card Viewfinder Reverse Galilean ISO Sensitivity Automatic (100, 200) Flash Range 1.6 to 7.8 ft (0.5 to 2.4 m) Tripod Socket .25 in. (6 mm) threaded Video Out NTSC or PAL Operating Temperature 32 to 104° F (0 to 40° C) Chapter 11 Specifications—KODAK EASYSHARE CX4210 Digital Camera Power Batteries 2 Lithium, AA 2 KODAK AA Digital Camera Batteries KODAK CRV3 Lithium Battery 2 Ni-MH, AA rechargeable Alkaline batteries not recommended Battery Pack, Camera Dock only KODAK EASYSHARE Ni-MH Rechargeable Battery Pack, recharge in Camera Dock only. Dock provides power to the camera. 3V, DC power in AC adapter not included Lens Type Optical quality glass Maximum Aperture f/4.5 Zoom, 2X 2X Digital zoom Focal Length 39 mm (equivalent to 35 mm camera) .22 in (5.6 mm) actual Focus Distance 29.5 in. (750 mm) to infinity Focus Distance, Close-Up 7.9 to 11.8 in. (200 to 300 mm) Dimensions Width 1.6 in. (40 mm) Length 4.3 in. (109 mm) Height 2.5 in. (64 mm) Weight 7.1 oz (200 g) without batteries or card Chapter 11 Original Factory Settings—Camera Feature Factory Setting Date/Time 2001/1/1; 12:00 Date Stamp Off Exposure Compensation 0 Flash Auto Image Storage Auto Liveview Off Orientation Sensor On Print Quantity 1 Quality Best - 2.0 MP (highest resolution) Quickview On Self Timer Off Slide Show Interval 5 seconds Video Out NTSC Upgrading Your Software and Firmware Take advantage of the latest enhancements to your Kodak software and camera firmware. Software refers to the applications included on the KODAK EASYSHARE Software CD. Camera firmware is the internal software that runs on the camera. To download the latest versions of software and firmware, go to: Chapter 11 Tips, Safety, Maintenance . Always follow basic safety precautions. Refer to the “Important Safety Instructions” booklet packed with your camera. . Do not allow any chemicals, such as suntan lotion, to come into contact with the painted surface of the camera. . If the camera has been subjected to inclement weather or you suspect water has gotten inside the ...