When the battery charge gets low, the batteries supply less power to the motors, which causes the motors to spin slower. • Determine the temperature of the power chair at the time the problem occurred. The Jazzy 1170XL electrical system will protect itself from overheating when its internal temperature gets too high by reducing the amount of power sent to the motors. When this happens, the power chair will gradually slow to a stop. Allow the power chair to cool down and it will resume normal operation. INFINFB2042/Rev A/11-29-06 BASIC TROUBLESHOOTING INSTRUCTIONS: JAZZY 1170XL What if my Jazzy 1170XL begins pulling to one side? • Determine if the joystick is being deflected straight or at a slight angle. Even a small amount of deflection right or left will cause the chair to veer over a long distance. • Determine if both manual freewheel levers are in the drive position. If only one manual freewheel lever is in the drive position, the other motor will not operate and the Jazzy 1170XL will veer severely. • Determine if both tires are inflated to the proper psi if the power chair is equipped with pneumatic tires. Pneumatic tires should be inflated to 35 psi (2.4 bar). If one tire is inflated more than the other, the power chair will pull to the side that is underinflated. • Determine if the caster wheels are pivoting freely. If either caster wheel is not pivoting freely, the unit will veer to the side. What if the Jazzy 1170XL powers up, but will not move? • Determine if both manual freewheel levers are in the freewheel position. If the power chair is in freewheel mode, then the electronics will function but the motors will not spin the wheels. • Determine if the controller is flashing a fault code. The Jazzy 1170XL comes equipped with either a VSI, Remote Plus, or Europa controller. The VSI and Remote Plus controllers will flash a code via the battery condition meter LEDs if a system fault is detected. The Europa will flash a code via the status LED. VSI/REMOTE PLUS DIAGNOSTIC FLASH CODES # OF LEDS CODE CAUSE POSSIBLE SOLUTION One red LED 1 Low battery voltage Charge batteries Two red LEDs 2 Left motor open Make sure left motor is plugged into controller. Three red LEDs 3 Left motor wiring fault Contact your authorized Pride Provider. Three red LEDs One yellow LED4 Right motor open Make sure right motor is plugged into controller. Three red LEDs Two yellow LEDs5 Right motor wiring fault Contact your authorized Pride Provider. Three red LEDs Three yellow LEDs6 Inhibit active Contact your authorized Pride Provider. Three red LEDs Four yellow LEDs7 Joystick error Contact your authorized Pride Provider. Three red LEDs Four yellow LEDs One green LED 8 Controller error Contact your authorized Pride Provider. Three red LEDs Four yellow LEDs Two green LEDs9 Brake fault Make sure both motors are plugged into controller. Three red LEDs Four yellow LEDs Three green LEDs 10 High battery voltage Contact your authorized Pride Provider. INFINFB2042/Rev A/11-29-06 BASIC TROUBLESHOOTING INSTRUCTIONS: JAZZY 1170XL What if the speed LEDs on the VSI begin to flash? • Determine if the battery charger is connected to the controller. When the battery charger is connected to the controller, an internal charger inhibit feature keeps the power chair from driving. This is indicated by the VSI speed LED(s) flashing. • Determine if the charger harness fuse has blown. A blown charger fuse can cause the charger inhibit to activate. • Determine if all controller connections are plugged into the power base properly. If the 3-pin charger inhibit connector is not plugged in properly, then the charger inhibit feature will activate. What if the speed LEDs on the VSI begin to scroll? • Determine if the VSI has been placed in lock mode. The VSI is equipped with a lock mode feature that prevents unintended use of the power chair. If the VSI is in lock mode, deflect the joystick full forward until it beeps, then deflect the joystick full rearward until it beeps, and finally return the joystick to the neutral position. The joystick should go back to the drive function. EUROPA DIAGNOSTIC FLASH CODES # OF LEDS CODE CAUSE POSSIBLE SOLUTION One pause One 1 DX Module Fault Unit will drive slowly. Contact your authorized Pride Provider. Two pause Two 2 DX Accessory Fault Contact your authorized Pride Provider. Three pause Three 3 Left Motor Fault Make sure left motor is plugged into the controller. Four pause Four 4 Right Motor Fault Make sure right motor is plugged into the controller. Five pause Five 5 Left Park Brake Fault Contact your authorized Pride Provider. Six pause Six 6 Right Park Brake Fault Contact your authorized Pride Provider. Seven pause Seven 7 Low Battery Voltage Recharge the batteries Eight pause Eight 8 High Battery Voltage Contact your authorized Pride Provider. Nine pause Nine 9 CANL Fault Contact your authorized Pride Provider. Ten pause Ten 10 CANH Fault Contact your authorized Pride Pro...