Assessments - 6, GPA: 3.8
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Wait for a while and try again. Internet browser A particular Web page is not displayed correctly. .Due to the vast range of standards and technologies used to design Web pages, it is not possible to guarantee that all pages will be displayed correctly. Even when increasing the text size, characters is not enlarged. .When the text size is specified on the website, the text size is not changed even the text size is adjusted on the Reader device. Cannot scroll lists on the Internet browser. .Drag the parts of Web page other than the indicator bar, and scroll Web contents. Reading contents A book cannot be read. .If the book has an expiration date, confirm whether the book has already been expired (.53). A book that has been transferred from your computer cannot be read. .Either the Reader, your computer, or both may not have been authorized. Using the Reader Library, go to the [My Account] page in the Reader Store and authorize the Reader and your computer. .You may have tried to read the content owned by another user. The content owned by another user may not have been authorized. Table of Contents Index (button) (button) Troubleshooting Troubleshooting .The book may be protected by unsupported digital rights management. Check the book source for compatibility. .The book may contain an unsupported file format. Check the file format compatibility (.164). [Continue Reading] does not work, or bookmarks are missing. .If the file status has changed (such as in the following cases), data on [Continue Reading] or notes may be deleted. . A Text/RTF/PDF file is edited. . A book purchased with an authorized Reader is read on another de-authorized Reader by memory card transfer. You cannot find a transferred book. .Protected content on the Reader can be deleted if it is deleted from your computer after being connected. It is recommended to manage content using Reader Library. .Books being transferred to the Reader by synchronization are deleted automatically if the same books are deleted in Reader Library before synchronization. For details, refer to Reader Library Help. .Do not delete folders or files from any of the “database” folders in the Reader. The content or notes may be deleted. Table of Contents Index (button) (button) Troubleshooting Troubleshooting An audio file cannot play back. .Audio files that are not supported by the Reader cannot be played. For details on supported audio files, see “Supported File Formats” (.164). Sound output is not audible. .Increase the volume if it is set too low (.18). .If sound is not output through headphones, make sure the headphone plug is firmly inserted in the headphone jack (.18). Viewing pictures A picture cannot be displayed. .Picture files that are not supported by the Reader cannot be viewed. For details on supported picture files, see “Supported File Formats” (.164). .A large file size of a picture may not be displayable, and its file will not appear in the list. Delete the picture file using Reader Library. Connection to the computer The Reader cannot be operated. .The Reader cannot be operated when connected to a computer via USB. The Reader cannot be charged using a computer .If [Charging stopped] is displayed on the screen, follow the on-screen instructions (.46). .Make sure your computer is turned on and connected to (button) (button) the Reader with the supplied USB cable. Table of Contents Index Troubleshooting Troubleshooting .A USB hub or USB extension cable is used for the connection. Connection via an extension cable or USB hub is not guaranteed. Connect the USB cable directly to the computer. .Disconnect the USB cable from the Reader, then reconnect it after a while. .If the Reader is locked, it will not be recognized by your computer , set [Device Lock] to [Off] (.124). .While the Reader is connected to a computer, do not turn on, restart, wake up from sleep mode, or shut down the computer. Doing so may make the Reader unrecognizable by the computer. Disconnect the Reader from the computer before performing these operations. .Use the supplied USB cable. .There may be a malfunction with the USB port on your computer. Connect the supplied USB cable to another port on the computer. .It may take a while for the software to be recognized by the computer. Wait for a moment. .If none of the above solves the problem, press the RESET hole of the Reader (.137), after 5 seconds turn on the Reader again, and then reconnect the supplied USB cable. Content cannot be transferred to the Reader from your computer. .There is not enough free space on the Reader memory. Check [About] (.119) for free space on internal memory, then delete unnecessary data. .The Reader is not authorized. Authorize the Reader using Reader Library. Refer to “Authorizing Your Computer and the Reader Device for eBook Stores” in Reader Library Help. Table of Contents Index (button) (button) Troubleshooting Troubleshooting .Disconnect the USB cable from the Reader, then reconnect it. The Reader becom...