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Make sure the adapter is inser ted properly into the wall socket and/or the small plug is inser ted properly into the appliance socket. The appliance is broken. Contact the Consumer Care Centre in your countr y, your Philips dealer or a Philips ser vice centre. I have switched on the appliance but I cannot increase or decrease the light intensity. The appliance has to be reset. To reset the appliance, switch off the appliance and then switch it on again. If you still cannot adjust the light intensity, contact the Consumer Care Centre in your countr y, your Philips dealer or a Philips ser vice centre. The ‘ready to flash’ light does not go on when I place the appliance on the skin. You have not put the body attachment with safety ring properly on the skin. Place the appliance at a 90° angle onto the skin in such a way that all contact switches touch the skin.Then check if the ‘ready to flash’ light is on and press the flash button. English 23 Problem Possible cause Solution If this does not work, place the appliance on a par t of your body where it is easy to establish full skin contact, for example on your lower arm.Then check if the ‘ready to flash’ light works. If the ‘ready to flash’ light still does not go on when you place the appliance on the skin, contact the Consumer Care Centre in your countr y, your Philips dealer or a Philips ser vice centre. The safety ring is dir ty. Clean the safety ring carefully. If you are unable to clean the safety ring properly, contact the Consumer Care Centre in your countr y, your Philips dealer or a Philips ser vice centre to replace the flash screen. The ‘ready to flash’ light does not go on when I place the body attachment on my skin, but the cooling fan works. The overheat protection has been activated. When the overheat protection has been activated, the fan still works. Do not switch off the appliance and let it cool down for approx. 15 minutes before you continue to use it. If the ‘ready to flash’ light still does not go on when you place the appliance on the skin, contact the Consumer Care Centre in your countr y, your Philips dealer or a Philips ser vice centre. The ‘ready to flash’ light is green but the appliance does not produce a flash when I press the flash button. The appliance needs to be reset. To reset the appliance, switch off the appliance and switch it on again. If the ‘ready to flash’ light is green but the appliance still does not produce a flash when you press the flash button, contact the Consumer Care Centre in your countr y, your Philips dealer or a Philips ser vice centre. The appliance becomes warm during use. This is normal. No action required. The appliance does not show light intensity 1 when I switch it on. The appliance needs to be reset. To reset the appliance, switch it off and on again. If the appliance still does not show light intensity 1, contact your Customer Care Centre, your Philips dealer or a Philips Ser vice Centre. The appliance produces a strange smell. The body attachment is dir ty. Clean the body attachment carefully. If you are unable to clean the body attachment properly, contact the Consumer Care Centre in your countr y, your Philips dealer or a Philips ser vice centre to replace the body attachment. You have not shaved the area to be treated properly. If there are hairs on the area to be treated, these hairs may get burnt when you use the appliance. As a result, you notice a strange smell. Shave the area to be treated properly before you use the appliance. If shaving causes skin irritation, trim hairs as shor t as possible and use a comfor table setting. You stored the appliance in a dusty environment. The strange smell disappears after a few flashes. 24 English Problem Possible cause Solution The skin feels more sensitive than normal during treatment. The light intensity you use is too high. Check if you have selected the right light intensity. If necessar y, select a lower light intensity. You did not shave the areas to be treated. Shave the areas to be treated before you use the appliance. If shaving causes skin irritation, trim hairs as shor t as possible and use a comfor table setting. The filter glass in the light exit window is broken. If the filter glass in the light exit window is broken, do not use the appliance anymore. Contact the Consumer Care Centre in your countr y, your Philips dealer or a Philips ser vice centre. The appliance is defective. Contact the Consumer Care Centre in your countr y, your Philips dealer or a Philips ser vice centre. I experience an unacceptable pain sensation when I use the appliance. You did not shave the areas to be treated Shave the areas to be treated before you use the appliance. If shaving causes skin irritation, trim hairs as shor t as possible and use a comfor table setting. You treated an area for which the appliance is not intended. Only use the appliance on the underarms, pubic area (excluding the scrotum), shoulders, chest, back and legs. You have used a light int...
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