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Incorrect time and date display. • Click the time display in the task bar and set the correct values afterwards. The WLAN connection is not functioning. • Using the key combination Fn + F11 you can enable or disable the wireless LAN function. -64 UK/ N. IRELAND HELPLINE 0871 37 61 020 REP. IRELAND HELPLINE 1-800-992508 Additional Support If the suggestions in the above section have not solved your problem, please contact customer care and we will attempt to help you solve the problem. Before you call, however, please have the following information available: • How is your computer configured? • What additional peripherals do you use? • What messages, if any, appear on your screen? • What software were you using when the error occurred? • What steps have you already undertaken to solve the problem? • Have you upgraded or removed drivers or hardware? • Can you manually repeat the problem? • If you have been given a customer number previously, please have this available. Driver Support This netbook has been extensively tested in our laboratories with a large number of compatible devices. It fulfils all required standards and complies with the standard “Designed for Windows”, which certifies utmost compatibility. However, the software drivers for individual components are updated from time to time. This is a regular process provided by the manufacturer to mend possible compatibility problems that may occur with components (e.g., programs or hardware) that were not tested at the time of your netbook’s manufacture. Appendix Aid Components Handling Safety -65 UK/ N. IRELAND HELPLINE 0871 37 61 020 REP. IRELAND HELPLINE 1-800-992508 Maintenance Warning! There are no user-serviceable or user-cleanable parts inside the netbook housing. Never open the netbook housing. Following these measures can extend the lifetime of your netbook: • Before cleaning, always remove the power adapter plug and all connecting cables. • Only use a damp, lint-free cloth to clean the netbook. • Do not use any solvents, corrosive or gaseous cleaning agents . • Dust or grease on the touchpad will impair its sensitivity. Remove dust or grease on the surface of the Touchpad with a strip of sticky tape. Care of the TFT Display • Always close the netbook when not in use. Avoid touching or scratching the surface of the screen as it is easily damaged. • Make sure that no water drops are allowed to remain on the screen. Water can cause permanent discoloration. • Clean the screen with a dry, soft, lint-free cloth. • Do not expose the screen to bright sunlight or ultraviolet radiation. • The netbook and its packaging are recyclable. -66 UK/ N. IRELAND HELPLINE 0871 37 61 020 REP. IRELAND HELPLINE 1-800-992508 Transporting the Notebook Please use the following guidelines when transporting the netbook: • Switch off the netbook. This will prevent damage to the hard disk. When the netbook is turned off, the hard disk heads are moved into a safe area. • Wait until the Notebook has reached ambient (room) temperature before connecting it to the power supply. Drastic variations in temperature and humidity can create condensation within the Notebook and may cause it to short-circuit. • Close the netbook and ensure that the cover locks shut. • Always use the netbook carrying case. This helps to protect the netbook from dirt, moisture, jolts and scratches. • Should you need to ship your netbook, always use the original packaging and make certain the shipper knows the contents contain fragile electronic equipment. • Fully charge your battery and any spare batteries immediately before a long journey. • Enquire about the electricity and communication provision at the location before a journey. • Acquire the necessary adapter for electricity or communication (LAN, etc.), if necessary, before starting your journey. • Put the battery into the packaging separately when despatching the netbook. • It is recommended to send the netbook and all magnetic storage media (floppy disks, external drives) through the x-ray device (the device into which you put your bags), when you are passing through the baggage check at airports. Avoid the magnetic detector (the construction, through which you walk) or the magnetic rod (the manual device of the security personnel), because they could destroy your data, among other consequences. Appendix Aid Components Handling Safety -67 UK/ N. IRELAND HELPLINE 0871 37 61 020 REP. IRELAND HELPLINE 1-800-992508 Recycling and Disposal Device At the end of its life, the appliance must not be disposed of in household rubbish. Enquire about the options for environmentally-friendly disposal Batteries Do not dispose of used batteries in the household rubbish! They must be deposited at a collection point for used batteries. Packaging To avoid damage during transport, the Notebook is stored in a packaging. Packaging is produced mostly from materials which can be disposed of in an environmentally friendly manner and be professionally recycled. Should you ...