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printers and other peripherals—are provided “AS IS” without HP warranty. However, non-HP
manufacturers and suppliers, or publishers may provide their own warranties directly to you.
HP warrants that the HP Hardware Products that you have purchased or leased from HP are free
from defects in materials or workmanship under normal use during the Limited Warranty Period.
The Limited Warranty Period starts on the date of purchase or lease from HP, or from the date HP
completes installation. Your dated sales or delivery receipt, showing the date of purchase or lease
of the product, is your proof of the purchase or lease date. You may be required to provide proof
of purchase or lease as a condition of receiving warranty service. You are entitled to hardware
warranty service according to the terms and conditions of this document if a repair to your HP
Hardware Product is required within the Limited Warranty Period.
Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may
be manufactured using new materials or new and used materials equivalent to new in performance
and reliability. HP may repair or replace HP Hardware Products (a) with new or previously used
products or parts equivalent to new in performance and reliability, or (b) with equivalent products
to an original product that has been discontinued. Replacement parts are warranted to be free
from defects in material or workmanship for ninety (90) days or, for the remainder of the Limited
Warranty Period of the HP Hardware Product they are replacing or in which they are installed,
whichever is longer.
During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective
component. All component parts or hardware products removed under this Limited Warranty
become the property of HP. In the unlikely event that your HP Hardware Product has recurring
failures, HP, at its sole discretion, may elect to provide you with (a) a replacement unit of HP’s
choosing that is the same or equivalent to your HP Hardware Product in performance or (b) to give
you a refund of your purchase price or lease payments (less interest) instead of a replacement.
This is your exclusive remedy for defective products.
Exclusions
HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED
OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF
YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT.
This Limited Warranty does not apply to expendable or consumable parts and does not extend to
any product from which the serial number has been removed or that has been damaged or rendered
defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate
maintenance or calibration or other external causes; (b) by operation outside the usage parameters
stated in the user documentation that shipped with the product; (c) by software, interfacing, parts
or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection;
(f) loss or damage in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an
HP authorized service provider, or (iii) your own installation of HP-approved parts if available for
your product in the servicing country or region.
HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR
REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR
REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP
WHEN THE PRODUCT IS MANUFACTURED.
HP is not responsible for any interoperability or compatibility issues that may arise when (1)
products, software, or options not supported by HP are used; (2) configurations not supported by
HP are used; (3) parts intended for one system are installed in another system of different make or
model.
Exclusive remedy
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND CONDITIONS
CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT BETWEEN YOU AND
HP REGARDING THE HP HARDWARE PRODUCT YOU HAVE PURCHASED OR LEASED. THESE
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BCS Global Limited Warranty and Technical Support
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