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Computadores - HP ProLiant BL30p Server Blade (307.29 kb)
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Contents
Overview..................................................................................................................................... 4
About this guide........................................................................................................................................ 4
Troubleshooting ............................................................................................................................ 5
Introduction .............................................................................................................................................. 5
Installation issues....................................................................................................................................... 5
Identifying installed components of HP BladeSystem Management Pack.................................................. 5
Identifying imported HP BladeSystem Management Packs ..................................................................... 6
Reviewing installation requirements.................................................................................................... 6
Installing the kits to a remote System Center Essentials console environment ............................................ 6
Deleting the management packs manually .......................................................................................... 6
Enclosure Monitor Management issues......................................................................................................... 6
System Center Essentials is not discovering HP BladeSystem c-Class enclosures........................................ 7
System Center Essentials is not alerting HP BladeSystem c-Class enclosures ............................................. 7
Authoring issues........................................................................................................................................ 7
Adding custom information to HP Management Packs by adding a custom task to an HP class and
overriding a parameter to HP rules .................................................................................................... 8
Operational and usage issues..................................................................................................................... 8
Monitor Manager is unable to connect to the monitor service ................................................................ 9
The details pane in the Monitor Manager is not updated automatically................................................... 9
A critical state displays in the Monitor Manager for the monitor service .................................................. 9
A critical state displays in the Monitor Manager for a managed enclosure.............................................. 9
The default internet browser is not used when opening the Onboard Administrator web page ................... 9
Add managed enclosure does not allow adding an unverified enclosure ................................................ 9
Update Enclosure Login wizard does not allow updating unverified enclosure ....................................... 10
A newly added enclosure displays in the tree pane, but no information is available in the details pane .... 10
Downgrade of Onboard Administrator firmware is not supported ........................................................ 10
Modifying the secondary Onboard Administrator IP information .......................................................... 10
Updating the Onboard Administrator password ................................................................................ 10
Displaying HP events as alerts on the System Center Essentials console................................................. 10
Researching state monitoring .......................................................................................................... 11
An HP b-Class Blade Server is not displayed in the HP BladeSystem Enclosure Group............................. 11
Expected associated classes are not displaying in the Enclosure State View or the Health Collection View 11
Event View and Performance View are empty.................................................................................... 11
Tasks cannot be launched from the Health Explorer properties page or the Product Knowledge page....... 12
Alert Descriptions in the Alert Properties view are truncated ................................................................ 12
The Enclosure Diagram view shows folders named by initials .............................................................. 12
State icon or alert state appears gray............................................................................................... 12
A fan or power supply displays when there is no fan or power supply installed on the bay slot ............... 12
Active alert view displays only one alert when there are multiple device state changes ........................... 12
Technical support........................................................................................................................ 13
Before contacting HP support.................................................................................................................... 13
Technical support contact information for the HP BladeSystem Management Packs for System Center Essentials... 13
HP contact information............................................................................................................................. 14
Contents 3
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