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Document Outline

• Getting Help
  • Help and Support
    • To start Help and Support:
    • Searching for a topic
  • Using Your Computer guide
    • To access the Using Your Computer guide:
  • Online help
  • Gateway contact information
  • Identifying your computer
• Checking Out Your GatewayComputer
  • Front
  • Back
  • Locating your serial number
    • Microsoft Certificate of Authenticity
  • Finding your specifications
  • Accessories
    • Memory
    • Printers
    • Storage Devices
    • USB flash drive
    • Uninterruptible power supplies
• Getting Started
  • Working safely
    • Reducing eye strain
    • Setting up your computer desk and chair
    • Setting up your computer and computer accessories
    • Sitting at your computer
    • Avoiding discomfort and injury from repetitive strain
    • Protecting from power source problems
    • Checking the voltage selection
      • To set the voltage selection switch:
  • Starting your computer
    • To start your computer:
    • Waking up your computer
  • Turning off your computer
    • To turn off your computer:
  • Restarting (rebooting) your computer
    • To close unresponsive programs and restart your computer:
  • Using the keyboard
    • Standard keyboard
    • Multifunction keyboard
      • Special-function buttons
    • Wireless keyboard
  • Adjusting the volume
    • To adjust the overall volume level using hardware controls:
  • Installing a printer, scanner, or other peripheral device
• Using Drives and Ports
  • Using the diskette drive
    • To use a diskette:
  • Using the CD or DVD drive
    • Identifying drive types
    • Inserting a CD or DVD
      • To insert a CD or DVD:
    • Playing a CD
    • Playing a DVD
    • Creating CDs and DVDs
• Maintaining Your Computer
  • Caring for your computer
  • Updating Windows
    • To run Windows Update:
  • Protecting your computer from viruses
    • To scan for viruses:
    • To remove a virus:
    • To update Norton AntiVirus:
  • Cleaning your computer
    • Cleaning the exterior
    • Cleaning the keyboard
    • Cleaning the monitor
    • Cleaning the mouse
      • To clean your trackball mouse:
      • To clean your optical mouse:
    • Cleaning CDs or DVDs
  • Restoring your system
    • Microsoft System Restore
      • To run Microsoft System Restore:
    • Reinstalling programs and drivers
      • To reinstall your program or driver:
    • Restoring your computer to the original configuration
      • To restore your computer to the original configuration:
  • Preventing static electricity discharge
  • Opening the case
    • To open the case:
    • Removing the front bezel
      • To remove the front bezel:
      • To replace the front bezel:
  • Closing the case
    • To close the case:
  • Installing memory
    • To install or replace DIMM memory:
  • Replacing the system battery
    • To replace the battery:
• Troubleshooting
  • Safety guidelines
  • First steps
  • Troubleshooting
    • Add-in cards
      • The computer does not recognize an add-in card
    • Audio
    • CD or DVD drives
      • The computer does not recognize a disc or the CD or DVD drive
      • Audio CD does not produce sound
      • A DVD movie will not play
    • Computer
      • The computer will not start
    • Diskette drive
      • The diskette drive is not recognized
      • You cannot save a file to diskette or you see the message ...
        
        

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