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Bottom ................................................................................................................................................................. 24
3 Illustrated parts catalog .............................................................................................................................. 25
Locating the product name, serial number, product number, warranty information, and model number ...... 25
Computer major components ............................................................................................................................. 26
Display assembly subcomponents ..................................................................................................................... 37
Plastics Kit ........................................................................................................................................................... 38
Miscellaneous parts ............................................................................................................................................. 39
4 Removal and replacement procedures preliminary requirements .................................................................... 41
Tools required ...................................................................................................................................................... 41
Service considerations ........................................................................................................................................ 41
Plastic parts ....................................................................................................................................... 41
Cables and connectors ...................................................................................................................... 41
Drive handling ................................................................................................................................... 42
Grounding guidelines ........................................................................................................................................... 42
Electrostatic discharge damage ....................................................................................................... 42
Packaging and transporting guidelines ......................................................................... 44
Workstation guidelines ................................................................................ 44
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 47
Component replacement procedures ................................................................................................................. 47
Service cover ..................................................................................................................................... 47
Battery ............................................................................................................................................... 49
Hard drive .......................................................................................................................................... 50
Solid-state drive ................................................................................................................................ 52
WWAN module ................................................................................................................................... 54
WLAN module .................................................................................................................................... 56
Memory module ................................................................................................................................ 58
Keyboard ........................................................................................................................................... 59
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 65
Component replacement procedures ................................................................................................................. 65
Unlocking the device and disabling Always On Remote Management (select HP devices only) ..... 65
Display panel ..................................................................................................................................... 66
RTC battery ........................................................................................................................................ 70
Base enclosure .................................................................................................................................. 71
Fan ..................................................................................................................................................... 73
NFC module ....................................................................................................................................... 75
Card reader board ............................................................................................................................. 76
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