Assessments - 1, GPA: 5
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Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer. Installation | Screen | Audio | Remote Control 1. Problems related to Installation Problems related to the monitor installation and their solutions are listed. Problems Solutions It appears the PC does not functionnormally. ..Check if the Display Adapter Driver (VGA Driver) is properly installed. (Refer to Installing Driver) The monitor screen flickers. ..Check if the signal cable between the computer and the monitor is securely connected and tightened. (Refer to Connecting to a Computer) TV screen is blurred or shows noise signals. ..Check if the TV antenna connector is securely connected to the external antenna. (Refer to Connecting to TV) TV signal is not received ..Check "Channel system" and make sure you choose the correct channel system. (Refer to the Channel System) ..Select "Channel auto program" to configure the channel system automatically. (Refer to the Channel System) 2. Problems related to Screen Problems related to the monitor screen and their solutions are listed. Problems Solutions Screen is blank and power indicatoris off ..Ensure that the power cord is firmly connected and the LCD monitor is on. (Refer to the Connecting Your Monitor) "Check Signal Cable" message ..Ensure that the signal cable is firmly connected to the PC or video sources. (Refer to the Connecting Your Monitor) ..Ensure that the PC or video sources are turned on. "Video mode not supported" message ..Check the maximum resolution and the frequency of the video adaptor. ..Compare these values with the data in the Preset Timing Modes Chart. Picture rolls vertically. ..Check if the signal cable is securely connected. Connect it again securely.(Refer to Connecting to a Computer) Image is not clear. Picture isblurred. ..Run Frequency Coarse and Fine tuning. ..Turn on again after removing all accessories (video extension cable, etc.) ..Set resolution and frequency to the recommended ranges. 15 inch model (1024 x 768 @ 60Hz), 17 inch model (1280 x 1024 @ 60Hz)@ 60Hz) Picture image is unstable andvibrates. ..Check if the resolution and frequency set for the computer video card falls in the range supported by the monitor. If not, reset them referring to the current Information under the monitor menu and Preset Timing Modes.Ghost images are shown in thepicture. The image is too light or too dark ..Adjust the Brightness and Contrast. (Refer to the Brightness, Contrast) Screen color is inconsistent. ..Adjust color using User Mode under OSD Color Adjustment menu. Color image is distorted with darkshadows. White color is poor. Power Indicator blinks green. ..The monitor is currently saving the changes made in settings to the OSD memory. Screen is blank and power indicatorlight is steady green or blinks every0.5 or 1 seconds ..The monitor is using its power management system. ..Move the computer's mouse or press a key on the keyboard The monitor front control buttons do not respond. ..Check if OSD Lock/Unlock is on by pressing Menu button. ..If the problem persists, contact the service center. Picture image is unstable andvibrates. ..Check if the resolution and frequency set for the computer video card falls in the range supported by the monitor. If not, reset them referring to the current Information under the monitor menu and Preset Timing Modes.Ghost images are shown in thepicture. The image is too light or too dark ..Adjust the Brightness and Contrast. (Refer to the Brightness, Contrast) Screen color is inconsistent. ..Adjust color using User Mode under OSD Color Adjustment menu. Color image is distorted with darkshadows. White color is poor. Power Indicator blinks green. ..The monitor is currently saving the changes made in settings to the OSD memory. Screen is blank and power indicatorlight is steady green or blinks every0.5 or 1 seconds ..The monitor is using its power management system. ..Move the computer's mouse or press a key on the keyboard The monitor front control buttons do not respond. ..Check if OSD Lock/Unlock is on by pressing Menu button. ..If the problem persists, contact the service center. 3. Problems related to Audio Problems related to audio signals and their solutions are listed below. Problems Solutions No sound ..Ensure that the audio cable is firmly connected to both the audio- in port on your monitor and the audio-out port on your sound card. (Refer to the Connecting Your Monitor) ..Check the volume level. (Refer to the Volume) Sound level is too low. ..Check the volume level. (Refer to the Volume) ..If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program. Sound is too high pitched or too lowpitched ..Adjust the Treble and Bass to appropriate level. 4. Problems relate...
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