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This guide is to demonstrate correct usage of LCD products in order to protect them from Image retention. Warranty Warranty does not cover any damage caused by image retention. Burn-in is not covered by the warranty. What is Image retention ? Information During normal operation of a LCD panel, pixel image retention doesn't occur. However, if the same image is displayed for a long time, a slight difference in electric charge accumulates between the two electrodes which encase the liquid crystal. This may cause the liquid crystal to build up in a certain areas of the display. Thus, the previous image is retained when switching to a new video image. All display products, including LCD, are subject to image retention. This is not a product defect. Please follow the suggestions below to protect your LCD from image retention. Power Off, Screen Saver, or Power Save Mode Ex) • Turn the power off when using a stationary pattern. • Turn the power off for 4 hours after 20 hours in use • Turn the power off for 2 hours after 12 hours in use • Use a Screen saver if possible • Screen saver in one color or a moving image is recommended. • Set the Monitor to power off with the PC Display Properties Power Scheme. Suggestions for specific applications Ex) Airports, Transit Stations, Stock Markets, Banks, and Controlling Systems We recommend that you follow set up of your display system program as below: Display Information together with Logo or Moving image cycle. Ex) Cycle : Display Information for 1 hour followed by a Display Logo or moving image for 1 minute. Change the Color Information periodically (Use 2 different colors). Ex) Rotate the Color Information with 2 colors every 30 minutes. Avoid using a combination of characters and background color with large difference in luminance. Avoid using Grey colors, which can cause Image retention easily. • Avoid: Colors with big difference in luminance (Black & White, Grey) Ex) Information • Recommended settings: Bright colors with little difference in luminance • Change the characters color and background color every 30 minutes Ex) • Every 30 minutes, change the characters with movement. Ex) The best way to protect your monitor from Image retention is to set your PC or System to operate a Screen Saver program when you are not using it. Image retention may not occur when a LCD panel is operated under normal conditions. Normal conditions are defined as continuously changing video patterns. When the LCD panel is operated for a long time with a fixed pattern (-over 12 hours-), there may be slight difference in voltage between electrodes that work the liquid crystal (LC) in a pixel. The voltage difference between electrodes increases with time, forcing the liquid crystal to lean. When this occurs, the previous image may be seen when the pattern is changed. To prevent this, the accumulated voltage difference must be decreased. Information Our LCD Monitor satisfies ISO13406-2 Pixel fault Class II Appendix Contact SAMSUNG WORLDWIDE Note If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. North America U.S.A 1-800-SAMSUNG(726-7864) CANADA 1-800-SAMSUNG(726-7864) MEXICO 01-800-SAMSUNG (726-7864) Latin America ARGENTINE 0800-333-3733 BRAZIL 0800-124-421 4004-0000 CHILE 800-SAMSUNG(726-7864) COLOMBIA 01-8000112112 COSTA RICA 0-800-507-7267 ECUADOR 1-800-10-7267 EL SALVADOR 800-6225 GUATEMALA 1-800-299-0013 HONDURAS 800-7919267 JAMAICA 1-800-234-7267 NICARAGUA 00-1800-5077267 PANAMA 800-7267 PUERTO RICO 1-800-682-3180 REP. DOMINICA 1-800-751-2676 in TRINIDAD & TO-1-800-SAMSUNG(726-7864) BAGO in VENEZUELA 0-800-100-5303 Europe AUSTRIA 0810 -SAMSUNG(7267864, € 0.07/min) Appendix Europe BELGIUM 02 201 2418 CZECH REPUBLIC 800 -SAMSUNG (800-726786) DENMARK 8 - SAMSUNG(7267864) EIRE 0818 717 100 FINLAND 30 - 6227 515 FRANCE 3260 'dites' SAMSUNG (€ 0,15/Min) 0825 08 65 65 (€ 0.15/Min) GERMANY 01805 -SAMSUNG (7267864, € 0.14/Min) HUNGARY 06-80-SAMSUNG(726-7864) ITALIA 800-SAMSUNG(726-7864) LUXEMBURG 02 261 03 710 NETHERLANDS 0900 - SAMSUNG (7267864, € 0.10/Min) NORWAY 3 - SAMSUNG(7267864) P...