The defrost water drains out through a trough into a special container at the back of the appliance, over the motor compressor, where it evaporates. It is important to periodically clean the defrost water drain hole in the middle of the refrigerator compartment channel to prevent the water overflowing and dripping onto the food inside. Use the special cleaner provided, which you will find already inserted into the drain hole. 16 16 What to do if… Defrosting the freezer A certain amount of frost will always form on the freezer shelves and around the top compartment. Defrost the freezer when the frost layer reaches a thickness of about 3-5 mm. To remove the frost, follow the instructions below: • pull out the plug from the wall socket or switch off the appliance • remove any stored food, wrap it in several layers of newspaper and put it in a cool place • remove the freezer drawers • put insulating material around the drawers, e.g. blankets or newspapers. Defrosting can be accelerated by placing bowls with hot water (not boiling) inside the freezer. • Loosen the drainage channel from its resting position, push it in according to the illustration and place it in the bottom freezer drawer where water can collect • carefully scrape off the ice when it starts to thaw. Use a wood or a plastic scraper • when all the ice has melted, clean and wipe the cabinet dry, then put the drainage channel back in place. • switch on the cabinet and replace the frozen foodstuff. It is recommended to operate the appliance at the highest position of the thermostatic control for some hours so that it can reach the sufficient storing temperature as soon as possible. Never use sharp metal tools to scrape off frost from the evaporator as you could damage it. Do not use a mechanical device or any artificial means to speed up the thawing process other than those recommended by the manufacturer. A temperature rise of the frozen food packs, during defrosting, may shorten their safe storage life. WHAT TO DO IF… CAUTION! Before troubleshooting, disconnect the power supply. Only a qualified electrician or competent person must do the troubleshooting that is not in this manual. There are some sounds during normal use (compressor, refrigerant circulation). Problem Possible cause Solution The appliance is noisy. The appliance is not supported Check if the appliance stands staproperly. ble (all the four feet should be on the floor). What to do if… 17 Problem Possible cause Solution The compressor operates continually. The Temperature regulator may be set incorrectly. Set a warmer temperature. The door is not closed correctly. Refer to "Closing the door". The door has been opened too Do not keep the door open longer frequently. than necessary. The product temperature is too Let the product temperature de- high. crease to room temperature before storage. The room temperature is too Decrease the room temperature. high. The FROSTMATIC function is Refer to "FROSTMATIC function". switched on. The COOLMATIC function is Refer to "COOLMATIC function". switched on. Water flows on the rear During the automatic defrosting This is correct. plate of the refrigerator. process, frost defrosts on the rear plate. Water flows into the re-The water outlet is clogged. Clean the water outlet. frigerator. Products prevent that water Make sure that products do not flows into the water collector. touch the rear plate. Water flows on the The melting water outlet does Attach the melting water outlet ground. not flow in the evaporative tray to the evaporative tray. above the compressor. There is too much frost Products are not wrapped prop-Wrap the products better. and ice. erly. The door is not closed correctly. Refer to "Closing the door". The temperature in the refriger- Set a higher temperature. ator is too low. The temperature in the The door is not closed correctly. Refer to "Closing the door". appliance is too high. The product temperature is too Let the product temperature de- high. crease to room temperature before storage. Many products are stored at the Store less products at the same same time. time. The temperature in the re- There is no cold air circulation in Make sure that there is cold air frigeration is too high. the appliance. circulation in the appliance. The temperature in the Products are too near to each Store products so that there is freezer is too high. other. cold air circulation. 18 18 Technical data Problem Possible cause Solution The appliance does not operate. The appliance is switched off. Switch on the appliance. The mains plug is not connected to the mains socket correctly. Connect the mains plug to the mains socket correctly. The appliance has no power. There is no voltage in the mains socket. Connect a different electrical appliance to the mains socket. Contact a qualified electrician. The lamp does not work. The lamp is in stand-by. Close and open the door. "dEMo" appears on the display. The appliance is in demonstration mode. Keep presse...