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Literature can be sent to you directly that will help you understand the heat pump system. 5. Once you have made contact with the dealer or the factory service department make sure that you can be present when the heater is serviced. The authorized factory service centers will require the pool owner or dealer be present. Required Information: Heat Pump Service Department 12155 Metro Pkwy, Ste. 5 Serial # Ft. Myers Florida 33912 Model # ____________, 941-768-1555 Install Date ___ / ___ /___ 941-768-2856 Fax Dealer Name ______________________ The actual receipt or canceled check may be needed to verify installation date and proof of ownership. Any service request resulting in a repair or adjustment not considered a factory defect with the heater as it was manufactured will be the responsibility of the heater owner and therefore billed directly to the owner. Always read and follow the owners manual and then seek advice from your dealer and / or the installer. BE ADVISED THERE ARE SEPARATE INSTALLATION, SERVICE & ACCESSORY MANUALS. 29 GLOSSARY OF TERMS A/C Contractor: A company licensed by the state and local authorities to perform heating ventilation and air-conditioning installation or repair including pool heat pumps. Allow no others to repair this unit. Acetic: Describing pool/spa water that is aggressive in nature with a Ph value below 7.6. Like acid, orange juice, vinegar etc. Accumulator: a containment housing in the Freon circuit that collects liquid forms freon that does not evaporate after passing through the evaporator coil, thus protecting the compressor from damage. Air Blower: An electronic device that forces air under pressure through the spa plumbing giving the spa a bubbling effect. Air Inlet: Used to create bubbling effects for the spa jets. Water passing through a vortex draws air into the plumbing without the use of an electronic air blower. Usually controlled by some sort of knob or lever to shut it on or off. Alkaline: Describing pool/spa water that is the opposite of acetic with a Ph value above 7.6. Base, like milk or chalk etc. Anti Short Cycle Time Delay Device: Keeps the compressor from being damaged due to the freon gas not being allowed to settle between cycles, preventing liquid freon from entering the compressor. When the unit stops there will be a certain time delay before the compressor will start again. Automatic Chlorinator: A device that feeds either tablet type or liquid type chlorine concentration into the plumbing piping and then delivered to the pool/spa water. Authorized Factory Service: An A/C Contractor factory trained and under contract with the manufacturer to provide repair service. Back-Siphon: In regards to pool filtering systems where the water flow reverses through the system when the circulation pump shuts off. This is usually caused by the vacuum created by the water in the filtering being above the pool level, or breach in the sealed water plumbing, allowing air into the system. This condition is sometimes referred to as a suction or vacuum leak. Back Pressure: The pressure created by the circulation pump being restricted by plumbing, filters, solar panels and other related equipment. Usually due to a dirty filter, measured by the pressure gauge in the filter housing Blanket: A plastic cover several mills thick with trapped air bubbles, cut to the same size as the pool and floats on top of the water to provide insulation and prevent heat loss. Some types collect small amounts of heat from the sun and transfer it to the pool water. Sometimes referred to as a solar blanket. Broadcast Type Sprinklers: Part of an irrigation system used to water plants or grass where the water is sprayed into the air and distributed directional. Bypass: Used in the water piping to allow the control of water flow through the heater at a prescribed rate, thus the rest of the water flow not needed is diverted through the bypass Calcium Hardness: The amount of calcium and magnesium content in pool/spa water calculated by using a test kit for such purposes. Calcium Hypochlorite: A form of chlorine in a powder form and rarely in a tablet form used to sanitize pool/spa water. Calcium is a major component and by-product. Cartridge Filter: A pool/ spa water filter that is made of pleated paper and nylon. Usually round with plastic base and top, placed into a tank that the water is pumped through trapping debris and dirt. Usually removed and cleaned with a high pressure garden hose. Check Valve: A P.V.C. fitting used on the water piping to prevent reverse flow through the system and insure proper water direction. Sometimes used to create back pressure and slow the water velocity. Chemical Values: The numerical reading you get by using a pool/ spa water test kit to calculate levels of pool chemicals and minerals in the pool water at any given time. Chemical Damage: Any damage or corrosion from pool chemicals or any other chemicals used around the heat pump or pool. Usually c...

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