Assessments - 3, GPA: 5
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Facilidade de uso
Go to . e- Support: This interactive part of our web site allows you to get in contact with our dedicated support team over the internet. Using a personalized account, you can log your technical queries with ease. . VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading the online and printed documentation. . Visit the other Sony web sites: . if you want to know more about VAIO and become part of the growing VAIO community. . for online purchases. . for other Sony products. . You need to set up an Internet connection before you can access the online features described here. 178178nN Support Options e-Support What is e-Support? You have searched our user guides and web site (but have not found an answer to your question/issue? e-Support is the ideal solution for you! Our e-Support Web Portal is an interactive web site on which you can submit any technical query you may have regarding your computer and receive answers from our dedicated support team. Every submitted query will result in a unique 'case number' to ensure smooth communication between yourself and the e- Support Team. Who can use e-Support? All registered VAIO customers are entitled to unlimited access to the VAIO-Link e-Support Web Portal. How can I access the e-Support portal? When you register your computer, you will automatically receive an email with the link to the e-Support Web Portal, your Customer ID and some basic explanation a few hours later. All you need to do is activate your account by clicking on the provided link in the email. You are now ready to create your first case! You can access the e-Support Web Portal from any computer with an active Internet connection. A complete help file is available on the e-Support Web Portal to help you use our e-Support Service. Can I submit questions in my native language? Since you are interacting with our e-Support Team through a portal, which connects you directly to our central database, e- Support will only accept and deal with queries submitted in English, French or German. 179179nN Support Options Can I submit my questions at any time? Yes, you can submit your questions 24/7, but please keep in mind that our e-Support Team can only treat your queries from Monday till Friday between 8am and 6pm. Is there a cost involved for using e-Support? No, this is a complete free of charge service offered to all registered VAIO customers! How do I know when the e-Support Team has handled my query/case? As soon as your case has been dealt with by our e-Support Team, you will receive an email, notifying you that your case has been updated. 180180nN Support Options Trademarks Sony, Battery Checker, Click to DVD, DVgate Plus, HotKey Utility, Keyboard Utility, Memory Stick Formatter, PictureGear Studio, Prepare your VAIO, SonicStage, SonicStage Mastering Studio, VAIO Control Center, VAIO Edit Components, VAIO Launcher, VAIO Media, VAIO Power Management, Image Converter, VAIO Zone, My Club VAIO, VAIO Update, Memory Stick, the Memory Stick logo, VAIO and the VAIO logo are trademarks of Sony Corporation. Intel, Pentium, and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation. Microsoft, Internet Explorer, Windows Movie Maker, Windows Media Player, Windows XP Professional, Windows XP Home Edition, MS Works 8.0, Microsoft Office 2003 SBE (Try & Buy) and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U.S. and other countries. i.LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection. Adobe, Adobe Acrobat Elements, Adobe Acrobat Professional, Adobe Reader, Adobe Premiere Standard and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated. MoodLogic is a trademark of MoodLogic, Inc. Norton Internet Security 2005 AntiSpyware Edition and Norton Password Manager 2004 are trademarks or registered trademarks of Symantec Corporation. Roxio DigitalMedia SE is a trademark of Sonic Solutions. WinDVD for VAIO is a trademark of InterVideo, Inc. Sun Java VM is a trademark of Sun Microsystems, Inc. Google Toolbar is a trademark of Google. Yahoo! Messenger is a trademark of Yahoo!. SafeGuard PrivateDisk is a trademark of Utimaco Software. My Club VAIO uses Macromedia Flash™ Player software by Macromedia, Inc., Copyright © 1995-2003 Macromedia, Inc. All rights reserved. Macromedia and Flash are trademarks of Macromedia, Inc. 181181nN Support Options The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. All other names of systems, products and services are trademarks of their respective owners. In the manual, the ™ or ® marks are not specified. Specifications are subject to change without no...
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