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Selecting any other option may result in a communication failure. To change the settings, follow these steps: 1 Right-click the power status icon on the taskbar and select Power Options. 2 Click Change Plan Settings under the current power plan. 3 Click Change advanced power settings. The Power Options window appears. 4 Select the Advanced settings tab. 5 Double-click Wireless Adapter Settings and Power Saving Mode. 6 Select Maximum Performance from the drop-down list both for On battery and Plugged in. 197197nN Troubleshooting What should I do if I cannot access the Internet? . Check the access point settings. See the manual that came with your access point for more information. . Make sure your computer and the access point are connected to one another. . Move your computer away from obstructions or closer to any access point you may be using. . Make sure your computer is properly configured for Internet access. . Make sure Maximum Performance is selected for Wireless Adapter settings in the Power Options window. Selecting any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point? (page 196) to change the settings. Why is the data transfer speed slow? . The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstructions or closer to any access point you may be using. . If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other devices are communicating via the access point. . If your access point interferes with other access points, change the access point channel. See the manual that came with your access point for more information. . Make sure Maximum Performance is selected for Wireless Adapter settings in the Power Options window. Selecting any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point? (page 196) to change the settings. 198198nN Troubleshooting How do I avoid data transfer interruptions? . When your computer is connected to an access point, data transfer interruptions may occur when using large files or if the computer is in close proximity to microwaves and cordless telephones. . Move your computer closer to the access point. . Make sure the access point connection is intact. . Change the access point channel. See the manual that came with your access point for more information. . Make sure Maximum Performance is selected for Wireless Adapter settings in the Power Options window. Selecting any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point? (page 196) to change the settings. What are channels? . Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. . If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point. Why does the network connection stop when I change the encryption key? Two computers with built-in wireless LAN may lose a peer-to-peer network connection if the encryption key is changed. You can either change the encryption key back to the original profile or re-enter the key on both computers so the key matches. 199199nN Troubleshooting Bluetooth Technology What should I do if other Bluetooth devices cannot discover my computer? . Make sure both devices have the Bluetooth functionality enabled. . If the Bluetooth indicator is off, turn on the WIRELESS switch. . You cannot use the Bluetooth functionality when your computer is in a power saving mode. Return to Normal mode, then turn on the WIRELESS switch. . Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within 10 meters of each other. Why can't my computer discover other Bluetooth devices? If the connected device is also connected to other devices, it may not appear in the Bluetooth utility software or you may not be able to communicate with the device. What should I do if I cannot find the Bluetooth device with which I want to communicate? . Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's manual for more information. . If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer. . To allow other Bluetooth devices to communicate with your computer, right-click the Bluetooth icon on the taskbar and select Options from the menu ...
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