Assessments - 5, GPA: 3.8
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. Remove the AC adapter and battery pack. . Try reinstalling the software. . Contact the software publisher or designated provider for technical support. 169169nN Troubleshooting Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to normal operating stability 1 Close all open programs. 2 Click Start, the arrow next to the Lock button, and Restart. 3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. 4 If this procedure does not work, press and hold the power button until the computer turns off. ! Turning off your computer with the power button may cause loss of unsaved data. What should I do if the battery indicator is flashing and my computer does not start? . This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack (page 24). . If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact VAIO-Link. 170170nN Troubleshooting What should I do if a message window, notifying of incompatibility or improper installation of the battery pack, appears and my computer enters Hibernate mode? . This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack (page 24). . If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact VAIO-Link. Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the CPU's current speed instead of the maximum speed. What should I do if Windows does not start, showing a message, when I start my computer? If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears. If you enter a wrong power-on password three times consecutively again, the System Disabled message appears and Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator goes off. Wait for 10 or 15 seconds, then restart your computer and enter the correct password. When entering the password, check that the Num lock indicator and Caps lock indicator are off. If any are lit, press the Num Lk key or the Caps Lock key to turn off the indicator before entering the password. 171171nN Troubleshooting What should I do if my game software does not work or it keeps crashing? . Check the Web site of the game if there are any patches or updates to download. . Make sure you have installed the latest video driver. . On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed. What should I do if I cannot remember the BIOS password? If you have forgotten the BIOS password, contact VAIO-Link to reset it. A reset fee will be charged. Why does it take time before my computer starts? . If Norton Internet Security's Personal Firewall is active, it may take some time before the desktop screen appears due to network security checkups. . If the TPM is enabled, it will take longer before the VAIO logo appears due to security checks at computer startup. Why doesn't my screen turn off when the time selected for the automatic turn-off action has passed? The VAIO Original Screen Saver disables the timer setting, which you can select using the Windows power options, for your screen to turn off. Select the screen saver other than the VAIO Original Screen Saver. 172172nN Troubleshooting How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: 1 Turn on your computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Boot. 4 Press the M or m key to select the drive of which boot device order you want to change. 5 Press the - key or the Shift + = keys to change the boot device order. Your computer will boot from the drive with the highest boot device order. 6 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key. At the confirmation prompt, press the Enter key. What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer? To boot your compu...
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