Assessments - 5, GPA: 4.4
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139139nN Troubleshooting Troubleshooting Floppy Disks My USB floppy disk drive cannot write to a floppy disk . The floppy disk is write-protected. Disable the write-protect feature or use a floppy disk that is not write-protected. . Check that the disk is properly inserted into the floppy disk drive. . Your disk may be corrupt. Try to insert another floppy disk. The optional USB floppy disk drive is not recognized as drive A To set the floppy disk drive to A 1 Turn the system power on. 2 Connect the floppy disk drive. 3 Select Control Panel from the Start menu. 4 Click Performance and Maintenance. 5 Click System. 6 Select the Hardware tab, then click Device Manager. 7 Select Universal Serial Bus controllers, then Y-E Data USB Floppy. 8 From the Action menu, click Uninstall. 9 Keep clicking OK until the Confirmation of deletion of device message appears. 10 Select Scan for hardware changes from the Action menu. The floppy disk drive is recognized as drive A. 140140nN Troubleshooting Troubleshooting Printers . Make sure that the printer driver supports Windows XP. Ask the manufacturer of your printer for the driver that supports Windows XP. . If the bidirectional communication functions are provided with your printer, disabling the functions on the computer may enable printing. Proceed as follows: 1 Click Start and then Control Panel. 2 Click the Printers and Other Hardware icon. 3 Click the Printers and Faxes icon. 4 Right-click the printer to select Properties. 5 Click the Ports tab. 6 Click the check box for Enable bidirectional support to deselect it. 7 Click OK. ! This change to the settings will disable the bidirectional communication functions of your printer, such as data transfer, status monitoring, and remote panel. . Check the physical connections between the computer and printer, the AC adapter and the power cord, and the power cord and an AC outlet, and then restart the computer. 141141nN Troubleshooting Troubleshooting i.LINK Devices I cannot establish an i.LINK connection between two VAIO computers . You must have administrator rights on the computer to be able to link the two. . Disconnect then reconnect the i.LINK cable. . If you still have no connection after waiting for a while, restart both computers. . If either computer has just returned from a power saving mode, the connection may be affected. In this case, make sure you perform a full restart before connecting them. When I record images to a digital video device using DVgate Plus, I see an error message . Close all open applications and restart the computer. Frequent recording of images to a digital video device while using DVgate Plus sometimes causes this error. . Your DV device will need to have DV In/Out in order to be able to transfer your files to the DV device. I cannot use digital devices . Check that the DV device is turned on and that the cables are properly connected. . If you are using multiple i.LINK devices, the combination of the connected devices may cause unstable operation. If this is the case, turn off all connected devices and disconnect unused devices. Check the connection and then turn on the power again. . You are strongly advised to use only Sony i.LINK cables, as using other brands may cause problems with the i.LINK devices. 142142nN Support Options Support Options The section contains information on where to go for answers to questions about your computer. Sony Support Information See the following sources for answers in the sequence listed below. See Documentation (page 7) for details on the printed and online documentation supplied with your computer, as well as further sources of reference. . Go to the online help files that accompany your software for instructions on using the software. . Use the search functionality in Help and Support Center by pressing the Microsoft Windows key and the F1 key. . VAIO-Link web site: if you have any problem with the computer, you can access the VAIO-Link web site for troubleshooting. Go to . e- Support: This interactive part of our web site allows you to get in contact with our dedicated support team over the internet. Using a personalized account, you can log your technical queries with ease. . VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading the online and printed documentation. . Visit the other Sony web sites: . if you want to know more about VAIO and become part of the growing VAIO community. . for online purchases. . for other Sony products. . You need to set up an Internet connection before you can access the online features described here. 143143nN Support Options e-Support What is e-Support? You have searched our user guides and web site (but have not found an answer to your question/issue? e-Support is the ideal solution for you! Our e-Support Web Portal is an interactive web site on whic...
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