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2 Click Support & Recovery. 3 Click Cooling Performance Diagnostic Tool. The Cooling Performance Diagnostic Tool window appears. (Sample Image) Cooling Performance Diagnostic Tool window 4 Click Diagnosis. Utilities Utilities PC Diagnostic Tool PC Diagnostic Tool This utility can help diagnose problems with devices in your computer. Refer to the online Help documentation within the application for additional help. NOTE The PC Diagnostic Tool may show tests for features you do not have. This is normal and does not indicate a problem. To use the PC Diagnostic Tool: 1 To access PC Diagnostic Tool from the Start screen begin typing PC Diagnostic Tool, or while in the Desktop screen double-click the Desktop Assist icon. 2 Click Support & Recovery. 3 Click PC Diagnostic Tool. The PC Diagnostic Tool window appears. 4 Click the Diagnostic Tool tab. (Sample Image) PC Diagnostic Tool window 5 Select the device(s) that you would like to test by clicking the check box that appears to the left of the device. NOTE Click the + (plus) and - (minus) symbols to expand and collapse the categories. 6 Click Start Diagnostics when you are ready to begin the tests. Utilities Utilities PC Health Monitor PC Health Monitor (Available on certain models.) The PC Health Monitor software program monitors computer system functions such as power consumption, the cooling system and the 3D Accelerometer (available on certain models). It alerts users to specific system conditions via pop-up messages. It also tracks the usage of the computer and related devices and logs service-relevant information on the computer's internal storage drive. The collected information includes device operation time and number of actuations or status changes (e.g.: number of power button and Fn key combination uses, and AC adaptor, battery, LCD, fan, HDD, sound volume, wireless communication switch, docking and USB information), date of initial system use, and also computer and device usage (e.g.: power settings, battery temperature and recharging, CPU, memory, and temperatures for various devices). The collected information is not limited to the examples specified here. The stored data uses a very small portion of the total hard disk capacity (approximately 3 MB or less per year). This information is used to identify and provide a notification of system conditions that may affect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis. Subject to the use restrictions above, the data logged on the internal storage drive may be transferred to entities located outside of your country or region of residence (e.g., European Union). Those countries may or may not have the same data protection laws or data protection levels as...
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