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. Make sure all cables are securely connected. . Occasionally a defective ExpressCard slips through quality control. If another computer with an ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards® that used to work no longer work. Check the ExpressCard® status: 1 Click Start, Control Panel, System and Maintenance, and then Device Manager. 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard’s Properties dialog box, which contains information about your ExpressCard configuration and status. If you need further assistance If you need further assistance ® . The problem may be caused by an I/O (input/output) conflict between the socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address. See “Fixing a problem with device manager” in the electronic user’s guide for more information. Since all ExpressCards® share the same socket, each card is not required to have its own address. If you need further assistance If you have followed the recommendations in this section and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: . Review the troubleshooting information in your operating system documentation. . If the problem occurs while you are running a program, consult the program’s documentation for troubleshooting suggestions. Contact the software company’s technical support group for their assistance. For the number of a Toshiba dealer near you, see “Toshiba voice contact” in this section. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you. Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: . Your computer’s serial number . The computer and any optional devices related to the problem . Backup copies of your Windows® operating system and all other preloaded software on your choice of media Power cord/cable connectors . Name and version of the program involved in the problem along with its installation media . Information about what you were doing when the problem occurred . Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Power cord/cable connectors Your notebook computer features a universal power supply you can use worldwide. This section shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada Australia Europe (UL and CSA United Kingdom (AS approved) (VDA and approved) (BS approved) NEMKO approved) Features and specifications For the detailed specifications for your computer, visit pcsupport.toshiba.com. Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. Index Index AC adaptor 24 AC power light 24 B backing up files 34 battery changing 40 installing 40, 41 notification 40 real-time clock (RTC) 39 removing 40 buttons eject, optical drive 36 TouchPad control 35 C CD/DVD inserting 36 changing main battery 40 computer moving 38 setting up 27 computing tips 34 connecting AC adaptor 24 power cord/cable 25 printer 26 control buttons TouchPad 35 D DC-IN 25 display problems screen is blank 46 E eject button optical drive 36 ExpressCard® inserting 33 removing 33 ExpressCard® problems 47 computer stops working 48 slot appears dead 47 F files backing up 34 saving 34 I inserting CD/DVD 36 installing main battery 40, 41 memory module 26 K keyboard unexpected characters 46 keyboard problems not working 46 L lights AC power 24 M main battery changing 40 installing 40, 41 removing 40 memory module installing 26 inserting into socket 29 removing 31 memory module slot 27 removing cover 28 monitor problems monitor not working 46 moving the computer moving the computer N notification low battery 40 O optical drive eject button 36 inserting a disc 36 removing disc 37, 38 using 35 P power cable connectors 49 cord/cable 25 power problems computer will not start 45 precautions 22 primary button TouchPad 35 printer connecting 2...
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