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Speaker cable ( supplied with speakers) Speakers To Headphone i Connecting peripheral devices External Microphone 84Connecting peripheral devices External Microphone 84nN Sony Notebook Computer User Guide . Make sure your microphone is designed for computer use. The microphone should be compliant with the plug- in power microphone. See the manual supplied with your peripheral for more information on installation and use. External Microphone Your VAIO notebook does not contain an internal microphone. If you need to use a sound input device, for example to chat on the Internet, you need to plug in an external microphone. To connect an external microphone . Use the m to locate the Microphone connector. Plug the microphone cable into this connector. Microphone To Microphone Connecting peripheral devices Universal Serial Bus (USB) Device 85Connecting peripheral devices Universal Serial Bus (USB) Device 85nN Sony Notebook Computer User Guide . See the manual supplied with your peripheral for more information on installation and use. . You can connect the optional Sony USB mouse ( PCGAUMS1) . As the driver for PCGA-UMS1 is preinstalled on your computer, you can use this PCGA- UMS1 USB mouse by just connecting it. Universal Serial Bus (USB) Device You can connect a USB device to your computer. To connect a USB device . Use the symbol to locate the USB connector. Plug one end of the USB cable into this port and the other end into the USB device. Notebook computer USB device USB connecting cable To USB Getting Help About Sony’s Support Options 86Getting Help About Sony’s Support Options 86nN Sony Notebook Computer User Guide Getting Help This section describes how to get help and support from Sony, as well as troubleshooting tips for your computer. About Sony’s Support Options Sony provides several support options for your computer. When you have questions about your computer and the pre-installed software, check these places for answers: Printed documentation supplied with your computer . The Customer Guide explains how to start your computer and use the basic functions. This guide gives you the information to access VAIO-Link. . The Setting Up Poster gives you a list of the contents you find in the box, a summary of the bundled applications and the list of specifications of your computer and accessories. On-line user guides supplied with your Documentation CD-ROM . This guide explains how to use your computer, connect peripheral devices. It gives you a packing list and the list of specifications of your computer and accessories. . The Software guide lists the pre-installed software titles and explains how to use the utility programs and perform basic computer tasks. . The Customer Service Guide gives you complete information on communicating with VAIO- Link Response Centre. Getting Help About Sony’s Support Options 87Getting Help About Sony’s Support Options 87nN Sony Notebook Computer User Guide . You need to plug in the Modem and the phone line to use the communication features described in this manual. Other sources of information . The online help files that accompany your pre- installed software contain instructions on using the software. . VAIO- Link: if you have any problem with your computer, you can access the VAIO- Link web site ( see your Customer Service Guide for addresses) . Before contacting VAIO- Link, try to solve the problem by reading your User Guide ( troubleshooting chapter) or the manuals and helpfiles for the peripherals or software. . The Sony e-mail support service answers your questions by electronic mail. Just send your question in an e- mail message and a Customer Service Analyst will send you a reply with the answer. To send a question to Sony e- mail support, please refer to the instructions in your Customer Service Guide. Getting Help Troubleshooting 88Getting Help Troubleshooting 88nN Sony Notebook Computer User Guide . When you reconnect devices (other than USB devices) , be sure to turn off the computer as described in "Shutting down your computer". If you turn off the computer in other ways, it may result in data loss. Troubleshooting This section describes how to solve common problems you may encounter when using your computer. Many problems have simple solutions, so try these suggestions before you contact VAIO-Link. Table of troubleshooting methods . About the computer and software, see page 88 . About Digital Video Captures and DVgate, see page 93 . About the display, see page 93 . About DVD- ROMs, CD-ROMs and diskettes, see page 94 . About sound, see page 95 . About the modem, see page 96 . About peripherals, see page 99 About the computer and software My computer does not start . Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the computer indicates that the power is on. . Check that the battery packs are inserted properly and that they are charged. . Make sure there is no diskette in the f...