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To solve this problem, exit the running software application(s) or change the current screen saver. Troubleshooting > Computer Operations n128 N How can I change the boot device order? You can use one of the BIOS functions to change the boot device order. Follow these steps: 1 Turn on your computer. 2 Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If the screen does not appear, restart the computer and press the F2 key several times when the VAIO logo appears. 3 Press the < or , key to select Boot. 4 Press the M or m key to select your desired priority under Boot Priority and press the Enter key. 5 Press the M or m key to select the device to which you want to assign the priority and press the Enter key. 6 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key. At the confirmation prompt, press the Enter key. What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer? To boot your computer from the USB floppy disk drive, you need to change the boot device. Turn on your computer and press the F11 key when the VAIO logo appears. Why is my computer running slowly and the CPU clock frequency low while the computer is running on battery power? While your computer is running on battery power, the CPU clock frequency is reduced for power conserving purposes, which causes the computer to run slowly. This is normal and does not indicate a malfunction. Troubleshooting > System Update / Security n129 N System Update / Security How can I find important updates for my computer? You can find and install the latest updates on your computer with the software applications: the Windows Update and the VAIO Update. See Updating Your Computer (page 29) for more information. How do I schedule the installation of Windows updates to my computer? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing the following: ! Your computer must be connected to the Internet to download the updates. 1 Click Start and Control Panel. 2 Click System and Security. 3 Click Action Center. 4 Follow the on-screen instructions to set up automatic or scheduled updates. Troubleshooting > Recovery n130 N Recovery How can I create Recovery Media? You can create Recovery Media using the VAIO Care. The media are used to restore your computer system to its factory default settings. To create the media, launch the VAIO Care (page 31) and then click Recovery & restore, Recovery, and Create Recovery Media. ! If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied). See the Recovery, Backup and Troubleshooting Guide for more information. How can I restore my computer system to its factory default settings? There are two ways to recover your computer system: from Recovery Media and from the recovery area. See the Recovery, Backup and Troubleshooting Guide for more information. How can I reinstall the original software and drivers? You can restore the preinstalled software and drivers using the VAIO Care. To restore them, launch the VAIO Care (page 31) and then click Recovery & restore, Recovery, and Reinstall Applications and Drivers. See the help file included with the VAIO Care for more information. Troubleshooting > Recovery n131 N How do I check the volume of the recovery area? Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: 1 Click Start, right-click Computer, and select Manage. 2 Click Disk Management under Storage in the left pane. The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane. Troubleshooting > Recovery n132 N How do I reduce the volume of the recovery area? Your built-in storage device contains the recovery area where the data for system recovery is stored. If your computer includes a solid state drive, you might want to minimize the recovery area by removing such data. 1 Insert a Recovery Media into the optical disc drive while your computer is in Normal mode, turn off the computer, and then turn it on once again. ! Use Recovery Media you created upon delivery of your computer. . If you are using an external optical disc drive (not supplied), restart the computer and press the F11 key several times when the VAIO logo appears. 2 Press the M or m key to select VAIO Care Rescue and press the Enter key. 3 Click Tools and Start advanced recovery wizard. . When the Do you need to rescue data? message appears, make a backup copy of your data, if needed. 4 Follow the on-screen instructions until the Select recovery type window appears. 5 Select Custom recovery - Remove recovery contents....
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