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You can check the battery charge capacity with the Battery function on the VAIO Control Center. Should I be concerned that the installed battery pack is warm? No, it is normal for the battery pack to be warm while it is powering your computer. Troubleshooting > Battery Pack n138 N Can my computer enter Hibernate mode while running on battery power? Your computer can enter Hibernate mode while running on battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 30) for information on how you can manually activate Hibernate mode. Why can't I fully charge my battery pack? The battery care function is enabled to extend the life of your battery pack on the VAIO Control Center. Check the settings on the VAIO Control Center. What should I do if a message appears notifying of either incompatibility or the improper installation of the battery pack and my computer then enters Hibernate mode? . This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the Battery Pack (page 20). . If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony service/support center. To find the nearest center or agent, see Finding More about Your VAIO Computer (page 5). Troubleshooting > Built-in Camera n139 N Built-in Camera Why does the viewfinder show no images or poor-quality images? . The built-in camera cannot be shared by more than one software application. Exit the current application before launching another. On models with Media Gallery, you cannot use another camera application that uses the built-in camera while using the gesture function of Media Gallery. . The viewfinder may show some noise, for example horizontal streaks, when you are viewing a rapid-moving object. This is normal and does not indicate a malfunction. . If the problem persists, restart your computer. Why is the video input from the built-in camera suspended for a few seconds? The video input may be suspended for a few seconds if: . a shortcut key with the Fn key is used. . the CPU load increases. This is normal and does not indicate a malfunction. Why are captured images poor in quality? . The images captured under the fluorescent light may show reflections of light. . A dark portion in captured images may appear as a noise. . The area on and around the built-in camera is dirty. Clean the area. See Care and Maintenance Information (page 114). Troubleshooting > Built-in Camera n140 N What should I do if captured images contain dropped frames and audio interruptions? . The effect settings on your software application may cause dropped frames. See the help file included with your software application for more information. . There may be more software applications running than your computer can handle. Exit the applications that you are not currently using. . This problem may occur while your computer is running on the power saving plan, which reduces the CPU performance. See Selecting a Power Plan (page 102) to check the current power plan. What should I do if movie playback shows dropped frames while my computer is running on battery power? The battery pack is running out of power. Connect your computer to an AC outlet. What should I do if captured images flicker? This problem occurs when you use the camera under fluorescent lights due to a mismatch between the lighting output frequency and the shutter speed. To reduce flicker noise, change the direction of the camera or the brightness of camera images. In some software applications, you can set an appropriate value to one of the camera properties (e.g. light source, flicker, etc.) to eliminate flicker noise. Troubleshooting > Networking (LAN/Wireless LAN) n141 N Networking (LAN/Wireless LAN) What should I do if the VAIO Smart Network icon is not displayed on the taskbar? . Click on the taskbar and check if the VAIO Smart Network icon is displayed. . If the VAIO Smart Network icon is not on the taskbar, click Start, All Programs, and VAIO Smart Network, and then change the setting to display the icon on the taskbar. Troubleshooting > Networking (LAN/Wireless LAN) n142 N What should I do if my computer cannot connect to a wireless LAN access point? . Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. . Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. . Make sure power to the access point is on. . Follow these steps to check the settings: 1 Click Start and Control Panel. 2 Click View netwo...
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