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por este dispositivo também tem outras instruções :
Facilidade de uso
. . Reset your PC If you want to remove all of your files, you can reset your PC completely. Caution: All personal data and files will be lost. - - Choose “Refresh your PC” [Click on “Next”] > [Choose a target operating system.] > [Click on “Windows 8”.] > [Click on “Refresh” to execute recovery function.] 5 Here are what will happen . . Your files and personalization settings won’t be changed. . . Your PC settings will be restored to factory default settings. . . Apps from Windows Store will be kept. . . Apps you installed from discs or websites will be removed. . . A list of removed apps will be saved on your desktop. -- Choose “Reset your PC” [Click on “Next”] > [Choose a target operating system.] > [Click on “Windows 8”.] > [Choose an option to recover your system] . Just remove my files Only personal data and files will be removed, but computer settings will be kept. . Fully clean the drive The drive will be completely restored to factory default settings. It takes more time. > [Click on “Reset” to execute recovery function.] Here are what will happen . . All of your personal files and apps will be removed. . . Your PC settings will be restored to factory default settings. - - Advanced options System Restore Use a restore point recorded on your PC to restore Windows. System Image Recovery Recover Windows using a specific system image file. Automatic Repair Fix problems that keep Windows from loading. Command Prompt Use the Command Prompt for advanced trobleshooting. UEFI Firmware Settings Change settings in your PC’s UEFI firmware. Windows 8.1 Recovery Guide 1 Turn off and restart the laptop. During the laptop turn on process, press and hold F9 key to launch the tool. 2 Choose “Troubleshoot” to enter the recovery settings. (Also you can choose “Continue” to exit recovery system and continue to Windows 8.1 for files or data backup.) 3 There are two options for system recovery . . Refresh your PC You can refresh your laptop to improve the system stability without losing your files. . . Reset your PC If you want to remove all of your files, you can reset your PC completely. Caution: All personal data and files will be lost. 4 - - Choose “Refresh your PC” Choose an account to continue. Here are what will happen . . Your files and personalization settings won’t be changed. . . Your PC settings will be restored to factory default settings. . . Apps from Windows Store will be kept. . . Apps you installed from discs or websites will be removed. . . A list of removed apps will be saved on your desktop. -- Choose “Reset your PC” . Just remove my files Only personal data and files will be removed, but computer settings will be kept. . Fully clean the drive The drive will be completely restored to factory default settings. It takes more time. > [Click on “Reset” to execute recovery function.] Here are what will happen . . All of your personal files and apps will be removed. . . Your PC settings will be restored to factory ...