Assessments - 1, GPA: 4
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For customers in the USA, visit: For customers in Canada, visit: For customers in Europe, visit: For customers in Latin America, visit: For customers in other countries/regions, visit: For customers who purchased the overseas models, visit: 5 If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Operation Symptom Cause/Remedy There is no sound. .The volume level is set to zero. .Turn the volume up (.page 8). .The headphone jack is not connected properly. .Connect the headphone jack properly (.page 9). .The headphone plug is dirty. .Clean the headphone plug with a soft dry cloth. .No audio files are stored in the built-in flash memory. .If “NO DATA” appears, transfer audio file(s) from the computer. Songs cannot be played. .Songs were transferred from your computer without using the supplied SonicStage software. .Transfer songs using the supplied SonicStage software. .The battery is consumed. .Charge the battery fully (.page 66). .If the player does not react, even after charging the battery, press the RESET button to reset the player . Continued . Troubleshooting Operation (continued) Symptom Cause/Remedy (button) Noise is generated. .An apparatus emitting radio signals, such as a mobile phone is being used near the player. .When using such apparatus as mobile phones, keep them away from the player. .Audio data from CDs, etc., is damaged. .Connect the player to the computer and delete any songs generating noise using SonicStage, and then import and transfer them to the player again. When importing audio data, close any other (button) (button) applications to avoid data damage. Buttons do not work. .The HOLD switch is set to the direction of the arrow (.). .Slide the HOLD switch to the opposite direction of the arrow (.page 10). .The player contains moisture condensation. .Wait a few hours to let the player dry. .The remaining battery is low or insufficient. .Charge the battery connecting to the computer (.page 66). .Even if charging the battery and nothing is changed, press the RESET button to reset the player (.page 74). Playback does not stop. .With this player, there is no difference between stopping and pausing. When you press the .. button, .appears and playback pauses/stops. The player does not work. .The remaining battery is insufficient. .Charge the battery connecting to the computer (.page 66). .Even if charging the battery and nothing is changed, press the RESET button to reset the player (.page 74). The transferred songs .The built-in flash memory of the player was cannot be found. formatted using Windows Explorer. .Format the built-in flash memory using the “Format” menu of the player (.page 57). .The player is disconnected from the computer while data is being transferred. .Transfer usable files back to your computer and format the built-in flash memory using the “Format” menu of the player (.page 57). The volume is not loud .“AVLS” is enabled. enough. .Disable “AVLS” (.page 44). There is no sound from right .The headphone jack is not fully inserted. channel of the headphones. .If the headphones are not connected correctly, Or right channel sound is sound will not be output properly. Connect the heard from both sides of the headphones into the jack until it clicks (.page 9). headphones. Continued . Troubleshooting Operation (continued) Symptom Cause/Remedy (button) Playback has stopped .The remaining battery is insufficient. suddenly. .Charge the battery connecting to the computer (.page 66). Symptom Cause/Remedy (button) (button) The player cannot format. .The remaining battery is low or insufficient. .Charge the battery connecting to the computer (.page 66). Display “.” appears for a title. .Characters that cannot appear on the player are involved. .Use the supplied SonicStage to rename the title with appropriate characters. A message appears. .See the list of messages (.page 81). Power Symptom Cause/Remedy Battery life is short. .The operating temperature is below 5 °C (41 °F). .Battery life becomes shorter due to the battery characteristics. This is not malfunction. .Battery charging time is not enough. .Charge the battery until appears. .Charge the battery longer if the USB connection (USB Bus Powered) is set to “Low-Power 100mA” (.page 66). .By adjusting the settings or managing the power supply properly, it is possible to save the battery power and use the player for a longer time (.page 67). .The battery is required to be replaced. .Consult your nearest Sony dealer. The player cannot charge .The player is not connected to a USB port on your the battery. computer properly. .Disconnect the player, and then reconnect it. .The battery is charged in an ambient temperature out of the range 5 °C (41 °F) to 35 °C (95 °F). .Charge the battery in an am...
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