Assessments - 2, GPA: 4
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• Make sure you have the required computer and software. See “What You Need to Get Started” on page 5. • Your iPod may need to be reset (see page 49). • Check the cable connections. Unplug the cable at both ends and make sure no foreign objects are in the FireWire or USB ports. Then plug the cable back in securely. Use only Apple iPod cables. Be sure the connectors on the cables are oriented correctly. They can only be inserted one way. • If you’re connecting iPod to a portable or laptop computer using the iPod Dock Connector to USB 2.0 Cable, connect the computer to a power outlet before connecting iPod. • If that doesn’t work, restart your computer. • If that doesn’t work, you may need to restore iPod software. See “iPod Software Update and Restore” on page 53. Tips and Troubleshooting If You Connect iPod to a USB Port and It Doesn’t Work Correctly • You must use a FireWire port or a USB 2.0 port to connect iPod. USB 1.1 is not supported and is significantly slower than FireWire and USB 2.0. If your Windows PC doesn’t have a FireWire port or USB 2.0 port, you can purchase a Windows-certified FireWire card or USB 2.0 card and install it. For more information, go to • If you’re connecting iPod to a portable or laptop computer using the iPod Dock Connector to USB 2.0 Cable, connect the computer to a power outlet before connecting iPod. • If you’re using a Mac or a Windows PC with a 6-pin FireWire port, connect iPod to a FireWire port using the FireWire cable that came with iPod. If the Screen is Too Light or Too Dark 1 Select Settings > Contrast. 2 Use the Click Wheel to adjust the contrast. If you accidentally set the screen contrast too light or too dark, you can reset it to the default by pressing and holding the Menu button for about 4 seconds. If You Accidentally Set iPod to Use a Language You Don’t Understand You can reset the language. 1 Push Menu repeatedly until the main menu appears. 2 Select the fourth menu item (Settings). 3 Select the last menu item (Reset All Settings). Tips and Troubleshooting 4 Select the second menu item (Reset) and select a language. Other iPod settings, such as song repeat, are also reset. Note: If you have added or removed items from the iPod main menu (see page 35), the Settings menu may be in a different place. If Your iPod Remote Isn’t Working • Make sure the remote’s Hold switch is off. • Make sure the remote is plugged firmly in to iPod, and that the headphones are plugged firmly in to the remote. The iPod Remote is included with some models of iPod, and can be purchased separately at If You Want to Use Your iPod with a Mac and a Windows PC If you are using your iPod with a Mac and you want to use it with a Windows PC (or vice versa), you must restore the iPod software for use with the other computer using iPod Software Update (see “iPod Software Update and Restore” below). Restoring the iPod software erases all data from iPod, including all songs. You cannot switch from using iPod with a Mac to using it with a Windows PC (or vice versa) without erasing all data on iPod. iPod Software Update and Restore Apple periodically updates iPod software to improve performance or add features. It is recommended that you update your iPod to use the latest software. Tips and Troubleshooting You can choose either to update or to restore the iPod software. • If you choose to update, the software is updated, but your settings and songs are not affected. • If you choose to restore, all data is erased from your iPod, including songs, files, contacts, photos, calendar information, and any other data. All iPod settings are restored to their original state. To update or restore iPod with the latest software: 1 Go to and download the latest iPod Update. 2 Double-click the software install file and follow the onscreen instructions to install the iPod Update. 3 Connect iPod to your computer and open iTunes. The iPod Update application opens. If you’re using a Windows PC and the iPod Update application doesn’t open automatically, you can find the updater by choosing Start > All Programs > iPod. 4 Follow the onscreen instructions to update or restore iPod software. If you use the iPod Update application and it doesn’t see that iPod is connected to your computer, reset iPod (see page 49). If you want to restore iPod software and you don’t have an Internet connection, you can use the iPod Update that was installed on your computer when you installed the software from the iPod CD. To restore iPod software using the updater that came on your iPod CD: • If you have a Mac, you can find the updater in Applications/Utilities. • If you have a Windows PC, you can find the updater by choosing Start > All Programs > iPod. Tips and Troubleshooting Learning More, Service, and Support There is more information about using iPod on the iPod CD, in onscreen help, and on the web. iPod Tutorial For an in-depth tutorial on transferring music to a...