Assessments - 2, GPA: 4
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Close down feed rate 1/4 inch at a time until this no longer happens. 6. Large flame at start-up. 6. This is normal. Flame will settle down once the fire is established. September 1, 2008 250-6422E Page 23 R R Castile Pellet Stove With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective 9Troubleshooting action to be taken. This troubleshooting guide can only be used by a qualified service technician. Possible Cause Corrective Action Symption Plug in appliance - No No current to outlet. Check circuit breaker at service panel. response. .7 amp fuse defective. Replace fuse. #3 snap disc tripped or defective. Reset or replace snap disc. Control box defective. Replace control box. Call light on. No fire. Out of fuel. Check hopper. Fill with fuel. No fuel in firepot. #2 snap disc may be defective. Replace snap disc. Vacuum switch not closing, no vacuum. Check exhaust blower is plugged in and operating. Check vacuum switch is plugged in. Check vacuum hose is in good condition, clear and connected at both ends. Check thermocouple is in good condition and plugged in properly. Make sure venting system is clean. Make sure front door is closed. Replace control box. Control box defective. Call light on. No fire. Firepot clean-out plate not closed. Check that firepot clean-out plate is fully Partially burned fuel in closed. firepot. Firepot is dirty (missed ignition). Clean firepot. Make sure there is no clinker in the firepot. Clinkers may have to be broken up with firepot scraper tool or other means. Call light on. No fire. Firepot clean-out plate not closed. Check that firepot clean-out plate is fully Unburned pellets in closed. firepot. Firepot is dirty. Clean firepot. Make sure there is not a clinker in the firepot. Clinkers may have to be pushed out of firepot with firepot scraper tool or other means. Scrape with solid piece of wire. Ignition hole blocked. Remove ash pan to see if igniter is glowing Igniter not working. red on start-up. Check igniter wires for good connection. Replace igniter using 1/4 inch male /female spade connectors. Replace control box. Slow or smoky start-up. Control box defective. Firepot clean-out plate not closed. Check that firepot clean-out is fully closed. Firepot is dirty. Clean firepot. Make sure there is not a clinker in the firepot. Clinkers may have to pushed out of firepot with firepot scraper tool or other means. Reduce feed rate using feed rate adjust- Excessive amount of fuel at start-up. ment control rod located inside hopper. Page 24 250-6422E September 1, 2008 Castile Pellet Stove R Symptom Possible Cause Corrective Action Slow or smoky start-up (Cont’d) Dirty exhaust and/or venting system. Check for ash build up in unit, including behind rear panels, firebox, heat exchanger, exhaust blower and venting. Feed system fails to start. Out of fuel. #2 snap disc may be defective. Vacuum switch not closing. No vacuum. Feed system jammed or blocked. Feed spring not turning with feed motor. Feed motor defective or not plugged in. Check hopper, fill with fuel. Replace snap disc. Firebox door must be closed securely. Check exhaust blower is plugged in and operating. Check vacuum switch is plugged in. Check vacuum hose is in good condition, clear and connected at both ends. Check thermocouple is in good condition and plugged in properly. Make sure venting system is clean. NOTE: High winds blowing into the venting system can pressurize the firebox causing loss of vacuum. Empty hopper of fuel. Use a wet/dry vacuum cleaner to remove remaining fuel, from hopper, including feed tube. Check feed chute for obstructions. Loosen 2 feed assembly mounting screws and lightly shake feed assembly. Check that set screw is tight on feed spring shaft at end of feed motor. Check connections on feed motor, replace if defective. No call light. Unit Thermostat not set to a high enough tempera-Adjust thermostat above room tempera- does not begin start ture. ture. sequence. Snap Disc #3 tripped. No power. Fuse blown. Connections at thermostat and/or appliance not making proper contact. Defective thermostat or thermostat wiring. Reset snap disc. Connect to power. Replace fuse. Check connections at thermostat and appliance. Replace thermostat or wiring. NOTE: To test thermostat and wiring, use a jumper wire at the thermostat block on the unit to by-pass thermostat and wiring. Control box defective. Replace control box. Unit fails to shut off. Call light on. Turn thermostat off. If call light does not go out, disconnect thermostat wires from unit. If call light does go out, thermostat or wires are defective. September 1, 2008 250-6422E Page 25 R R Castile Pellet Stove Symptoms Possible Cause Corrective Action Convection blower fails to start. #1 snap disc defective. Blower not plugged in. Blower is defective. Cont...
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