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en Filters The filters 26 keep large foreign objects in the rinsing water away from the pump. These foreign objects may occasionally block the filters. The filter system consists of a coarse filter, a flat fine filter and a microfilter. After each washing cycle check the filters for residue. Unscrew filter cylinder as illustrated and take out filter system. Remove any residue and clean filters under running water. Re-install filter system in reverse sequence and ensure that the arrow marks are opposite each other after closing the filter system. Spray arms Limescale and contaminants in the rinsing water may block nozzles and bearings on the spray arms 23 and 24 . Check outlet nozzles on the spray arms for blockages. Unscrew the upper spray arm 23 . Remove the lower spray arm 24 upwards. Clean spray arms under running water. Re-engage or screw on spray arms. en Waste water pump Large food remnants in the rinsing water not retained by the filters may block the waste water pump. The rinsing water is then not pumped out and covers the filter. In this case: First disconnect the appliance from the power supply. Remove the filters 26 . Scoop out water, use a sponge if required. Using a spoon, prise off pump cover (as illustrated) until it clicks, then grip the cover by the lug and first pull it upwards until it resists and then pull it out forwards. Check inner compartment and remove any foreign objects. Place cover in the original position, press down and engage. Install filters. Troubleshooting Experience has shown that you can rectify most faults which occur in daily operation without calling customer service. Obviously this will save on costs and ensure that the machine is quickly available again. The following overview should help you locate the causes of faults which may occur. Warning Remember: Repairs may be carried out by technicians only. If a component has to be replaced, ensure that only original spare parts are used. Improper repairs or use of non-original spare parts may cause considerable damage and put the user at considerable risk. ... when the appliance is switched on The appliance does not start. The mains fuse has tripped. The appliance plug has not been inserted. The appliance door has not been shut properly. ... on the appliance Lower spray arm rotates sluggishly. Spray arm blocked. The door is difficult to open. * Child-proof lock is activated. The deactivation instructions are at the back in the envelope. * depending on model Door cannot be closed. Door lock has been activated. To reset, close the door with greater force. en Cover on the detergent dispenser cannot be closed. Detergent dispenser overfilled or mechanism blocked by sticky detergent residue. Detergent residue in the detergent dispenser. Dispenser was damp when filled. “check water supply” 12 display lights up. Tap turned off. Water supply interrupted. Supply hose kinked. Filter in the water supply blocked. Switch off the appliance and pull out the mains plug. Turn off the tap. Clean filter in the supply hose. Reconnect power supply. Turn on the tap. Switch on the appliance. Water is left in the appliance at the end of the programme. Waste water hose is blocked or kinked. Waste water pump blocked, cover on the waste water pump is not locked in position (see Maintenance and Care). Filters blocked. The programme has not yet ended. Wait until programme ends or implement ”Reset” function. The “Check water supply” display 12 flashes rapidly. Water in the safety system. Switch off the appliance and pull out the mains plug. Turn off the tap. Contact customer service. Refill indicator for salt 11 and/or rinse-aid 10 is not lit. Refill indicator/s switched off. Adequate salt/rinse-aid available. Refill indicator for special salt 11 is lit. No salt. Refill with salt. Sensor does not detect salt tablets. Use different special salt. ... during the wash cycle Unusual foam formation Handwash liquid in the rinse aid dispenser. Spilled rinse-aid causes excessive frothing, therefore please remove with a cloth. Appliance stops during the wash cycle. Power supply interrupted. Water supply interrupted. Knocking/rattling noise during rinsing Spray arm is striking utensils. Utensils not arranged correctly. Filling valves making striking noises Caused by the installation of the water line and has no effect on the function of the machine. Remedial action is not possible. en ... on the utensils Food residue on the utensils. Utensils placed too closely together, utensils basket overfilled. Too little detergent. Rinse programme too weak. Spray arm rotation obstructed. Spray arm nozzles blocked. Filters blocked. Filters incorrectly inserted. Waste water pump blocked. Top basket on right and left not set to same height. Tea or lipstick residue is not completely removed. Detergent has inadequate bleaching effect. Too low rinsing temperature. Too little/unsuitable detergent White stains on the utensils/glasses remain milky. If phosphate-free detergents are us...