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In the following overview you can find possible causes of malfunctions and helpful information for rectifying them. Note If the appliance stops during dishwashing or does not start for no obvious reason, first run the Abort programme function (Reset). (See chapter entitled “Operating the appliance”) a Warning – Don’t forget: Repairs may be carried out by technicians only. If a component has to be replaced, ensure that only original spare parts are used. Improper repairs or use of non-original spare parts may cause considerable damage and put the user at considerable risk. Waste water pump Large food remnants or foreign objects which were not captured by the filters may block the waste water pump. The rinsing water will then be above the filter. In this case: 1. First always disconnect the appliance from the power supply. 2. Take out top basket 1" and bottom basket 1b. 3. Remove the filters 1R. 4. Scoop out water, use a sponge if required. 5. Prise out the white pump cover (as illustrated) using a spoon. Grip the cover on the crosspiece and lift diagonally inwards. Remove cover completely. 6. Check impeller wheel and remove any foreign objects. 7. Place cover in the original position and press down until it engages (click). Fault, what to do? en Fault table Fault Cause Remedial action “Check water supply” display h lights up. Supply hose kinked. Tap turned off. Tap jammed or calcified. Filter in the water supply blocked. Install supply hose without kinks. Turn on the tap. Turn on the tap. Flow rate must be min. 10 l/min. when water supply is open. Switch off the appliance and pull out the mains plug. Turn off the tap. Unscrew water connection. Clean filter in the supply hose. Screw water connection on again. Check for leaks. Reconnect power supply. Switch on the appliance. Filters 1R are soiled or Clean filters. blocked. (See Cleaning and maintenance) Waste water hose Install hose without kinks, remove any is blocked or kinked. residue. Siphon connection still sealed. Check connection to siphon and open if required. Waste water pump blocked Lock cover correctly. or cover on the waste water pump is not locked in position. (See Waste water pump) Display “Check water A technical fault has probably Switch off appliances with the ON/OFF supply” h flashes. occurred. switch (. After a short time restart the appliance. If the problem recurs, turn off the tap, pull out the mains plug and call customer service. Displays flash. Door not closed properly. Close the door. Ensure that no objects (utensil, fragrance dispenser) are protruding over the basket and preventing the door from closing. en Fault, what to do? Fault Cause Remedial action Refill indicator for salt ` and/or rinse-aid X is lit. No rinse aid. No salt. Sensor does not detect salt tablets. Refill rinse aid. Refill with special salt. Use different special salt. Refill indicator for salt ` and/or rinse-aid X is not lit. Refill indicator switched off. There is still enough special salt/ rinse aid available. Activation/deactivation (see chapter Water softening system/Special salt or Rinse aid). Check refill indicator, levels. Water is left in the appliance at the end of the programme. Filter system or area under the filters 1R is blocked. The programme has not yet ended. Clean filters and area underneath (see Waste water pump). Wait until programme ends or reset (see Terminating the programme). Utensils not dry. No or too little rinse aid in the dispenser. Programme selected without drying. Water collecting in depressions on the utensils and cutlery. The combined detergent used has a poor drying performance. Refill rinse aid. Select programme with drying (see Overview of programmes, Programme sequence). Arrange utensils in a sloping position, arrange affected utensils as sloping as possible. Use different combination detergent with better drying performance. Use of rinse aid also increases the drying performance. Intensive drying to increase drying not activated. Utensils were removed too early or drying process had not ended yet. The eco rinse aid used has a poor drying performance. Activate intensive drying (see Operating the appliance) Wait until program ends or wait until 30 min after program ends before removing utensils. Use a proprietary rinse aid. Eco products are much less effective. Plastic utensils not dry. Special properties of plastic. Plastic has a lower heat storage capacity and therefore dries less well. Cutlery not dry. Cutlery not arranged properly in the cutlery basket. Cutlery not arranged properly in the cutlery drawer. Separate cutlery if possible, prevent contact points. Arrange cutlery properly and separate if possible. Fault, what to do? en Fault Cause Remedial action Appliance interior wet after No appliance fault. On account of the “Condensation drying” rinse cycle. principle, water droplets are physically induced and required in the container. The humidity in the air condenses on the inner walls of the dishwasher, drains and is pump...
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