Assessments - 4, GPA: 3
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Check the machine's user's guide included on the software CD supplied with your machine and prepare a wireless network machine. Connecting Failure - SSID Not Found • The machine is unable to find the network name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. • Your access point is not turned on. Turn on your access point. Connecting Failure - Invalid Security • Security is not configured correctly. Check the configured security on your access point and machine. Connecting Failure - General Connection Error • Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power. Connecting Failure - Connected Wired Network • Your machine is connected with a wired network cable. Remove the wired network cable from your machine. Connecting Failure - Assigning the IP address • Cycle the power for the access point (or wireless router) and machine. 2. Using a Network-Connected Machine 182 Wireless network setup PC Connection Error • The configured network address is unable to connect between your computer and machine. - For a DHCP network environment The receives the IP address automatically (DHCP) when computer is configured to DHCP. If the printing job is not working in DHCP mode, the problem may be caused by the automatically changed IP address. Compare the IP address between the product's IP address and the printer port's IP address. How to compare: 1 Print the network information report of your printer, and then check the IP address (see "Printing a network configuration report" on page 151). 2 Check the printer port's IP address from your computer. a Click the Windows Start menu. b For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. c Right-click your machine. d For Windows XP/2003/2008/Vista, press Properties. For Windows 7 and Windows Server 2008 R2, from context menus, select the Printer properties. If Printer properties item has > mark, you can select other printer drivers connected with selected printer. e Click Port tab. f Click Configure Port.. button. g Check if Printer Name or IP Address: is the IP address on the network configuration Sheet. 3 Change the printer port's IP address if it is different from the network information report's. If you want to use the software installation CD to change the port IP, connect to a network printer. Then reconnect the IP address. - For a Static network environment The machine uses the static address when the computer is configured to static address. For example, If the computer’s network information is as shown below: . IP address: 169.254.133.42 . Subnet Mask: 255.255.0.0 Then the machine’s network information should be as below: . IP address: 169.254.133.43 . Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) . Gateway: 169.254.133.1 Other problems If problems occur while using the machine on a network, check the following: 2. Using a Network-Connected Machine Wireless network setup For information on the access point (or wireless router), refer to its own user's guide. • You cannot enable wired and wireless networks at the same time. • Your computer, access point (or wireless router), or machine may not be turned on. • Check the wireless reception around the machine. If the router is far from the machine or there is an obstacle, you might have difficulty receiving the signal. • Cycle the power for the access point (or wireless router), machine, and computer. Sometimes cycling the power can recover network communication. • Check whether firewall software (V3 or Norton) is blocking the communication. If the computer and the machine are connected on the same network and it cannot be found when searching, firewall software might be blocking the communication. Refer to the user's guide for the software to turn it off and try searching for the machine again. • Check whether the machine's IP address is allocated correctly. You can check the IP address by printing the network configuration report. • Check whether the access point (or wireless router) has a configured security (password). If it has a password, refer to the access point (or wireless router) administrator. • Check the machine's IP address. Reinstall the machine driver and change the settings to connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP address could change if the machine is not used for a long time or if the access point has been reset. Register the product's MAC address when you confogure the DHCP server on the access point (or wireless router). Then you can always use the IP address that is set with the MAC address. You can identify the Mac address of your machine by printing a network configuration report (see ...
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