Assessments - 4, GPA: 3.3
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See page 5.8. 8 Troubleshooting 8.15 Condition Possible cause Suggested solutions A print job is extremely slow. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. The maximum print speed of your machine is 17 PPM for Letter-sized paper. If you are using Windows 9x/Me, the Spooling Setting may be set incorrectly. From the Start menu, choose Settings and Printers. Right-click the Samsung SCX-4x16 Series printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting. Half the page is blank. The page orientation setting may be incorrect. Change the page orientation in your application. See page 5.3. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. The machine prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application's printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer. Turn the machine off and then back on again. 8.16 Troubleshooting Condition Possible cause Suggested solutions Pages print, but are blank. The toner cartridge is defective or out of toner. Redistribute the toner. if necessary. See page 7.7. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. The illustrations print incorrectly in Adobe Illustrator. The setting in the software application is wrong. Print the document with selecting Download as Bit Image in the Advanced Options window of the Graphic properties. An error occurs repeatedly when you are printing with the USB connection. When the USB mode is set to "Fast," some PC users may experience poor USB communication. Change the USB mode to "Slow." To do so, follow these steps: 1. Press Menu on the control panel until "Machine Setup" appears on the top line of the display. 2. Press the scroll button or ►) until "USB Mode" appears on the bottom line, and press Enter. 3. Press the scroll button (^ or ►) to select "Slow." 4. Press Enter to save the selection. 5. Press Stop/Clear to return to Standby Mode. z Troubleshooting 8.17 Printing Quality Problems The dirty inside of the machine or improper paper loading may reduce the print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If a vertical white streak or faded area appears on the page: • The toner supply is low. You may be able to temporarily extend the toner cartridge life. See "Redistributing Toner" on page 7.7. If this does not improve the print quality, install a new toner cartridge. • The paper may not meet paper specifications; for example, the paper is too moist or too rough. See "Paper Specifications" on page A.6. • If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See page 5.20 and page 1.19 respectively. • A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. See "Cleaning the Drum" on page 7.10. Toner specs ;AaBbCc; .AaBbGc AaBbCc-' AaBbCc' AaBbCc; The paper may not meet specifications; for example, the paper is too moist or too rough. See "Paper Specifications" on page A.6. The transfer roller may be dirty. Clean the inside of your machine. See page 7.3. The paper path may need cleaning. See "Cleaning the Drum" on page 7.10. Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If faded areas, generally rounded, occur randomly on the page: • A single sheet of paper may be defective. Try reprinting the job. • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See "Paper Specifications" on page A.6. • The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper. • The toner cartridge may be defective. See Vertical repetitive defects on the next page. • If these steps do not correct the problems, contact a service representative. 8.18 Troubleshooting Condition Suggested solutions Vertical lines Aa Aa Aa Aa Ac BbCc BbCc BbCc aBbCc aBbCc Gray background AaBbCc AaBbCc AaBbCc A...
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