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Instruções de Operação Xerox, Modelo WorkCentre 232/238

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2Click on the desired AppleTalk Zone to obtain a list of the known PostScript printers. Figure 5-1: Macintosh Printer Utility 3Click Help to access more information about the utility features. In general, the utility allows you to: ..Query the characteristics of the printer ..Print a list of fonts installed on the printer ..Send PostScript files or portions of PostScript code to the printer ..Change the AppleTalk zone to which the printer responds ..Rename the printer NOTE:Use only alphanumeric characters when renaming the printer. The characters: # TAB . ( ) - ; are not supported. If they are used for the name, the printer will be unavailable. You must restart the Xerox system if you make any changes to the settings. Removing the Macintosh Printer Utility To remove the Macintosh Printer Utility: 1Locate the Xerox Printer Utility files on your desktop or drive. 2Select the Xerox Printer Utility and puReadMe files and drag them to the Trash. 3Access the System/Preferences folder, and delete the Xerox system Utility Preferences. NOTE:If you have not used the Macintosh Printer Utility, the Xerox system Utility Preferences will not have been created in the Preferences folder and you will not have to delete the utility file. 4Empty the Trash. Problem Solving Application, device, and network errors can occur in a variety of printing situations. In many cases, simply restarting the application, the workstation, or the printer will resolve the problem. What’s in this chapter: ..Troubleshooting a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 ..Known Issues for OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Troubleshooting a Problem When a problem persists, document the error messages and gather information to define the problem. The following problem-solving procedures are recommended: ..Accurately define the problem. When, where, and how does the problem occur? ..Reproduce the problem. Can the problem be reproduced consistently or is it an intermittent problem? ..Ask other users if they have encountered the problem, and keep a log to track problem occurrences. ..Examine the data for trends and the common attributes that may be related to the problem. For example, does the problem occur only with a specific printer or on a specific workstation/network configuration? ..Review the product documentation, including the README files and the Known Issues information, to see if any similar problems are documented. If a cause and solution to the problem cannot be identified, call the Xerox Welcome Center to report the error information. Provide the support representative with the documentation that you have gathered to define the problem. Known Issues for OS X The following general issues pertain to OS X printer drivers and are not application specific. Unable to Use Bitmap Watermarks Whe...

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