Assessments - 4, GPA: 4.3
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Air Temperature Heating Time 70°F + 6 to 8 hours b. The pump may have a foreign object stuck in 50°F to 70°F 9 to 11 hours the impeller. Contact our customer service 30°F to 50°F 12 to 14 hours department. If the water still has not heated after 24 hours, c. The pump may have a loose wire connection. contact our customer service department. Contact our customer service department. 7. SYMPTOM: THE WATER IS NOT BEING 4. SYMPTOM: THE PUMP HUMS, BUT DOES NOT CLEANED BY THE FILTER ROTATE a. Check to see if the filters are in place. Clean a. The pump may be jammed. Contact our cus- the filters if they are dirty. tomer service department. If your spa is no longer under warranty, contact a local spa and b. Check the chemical balance of the water. If the pool service provider. pH is incorrect, the sanitizing agents will not function properly. See the section on maintain 5. SYMPTOM: THE PUMP IS NOISY WHILE ing the proper pH balance on page 14. OPERATING 8. SYMPTOM: THE WATER PULSATES OR a. There may be debris in the pump. Contact our THERE IS MINIMUM WATER FLOW customer service department. a. This usually occurs only when the water level is b. The pump may have a bad bearing. Contact low. Add water until it is 2 to 4” above the skim- our customer service department. mer basket. b. The Filter Covers may not be tight. Make sure the Filter Covers are tight. 16 9. SYMPTOM: THE WATER LEVEL DROPS a. A clamp or seal inside the pump compartment may be loose. Check inside the pump compartment for excess water and watch the pump unit while it is operating to see if water drips from any of the plumbing. If you can identify the location of the leak inside the spa jet unit, tighten the clamp or replace the damaged seal. b. Some water loss due to evaporation is normal. If rapid water loss occurs, or if you notice wetness on the floor around the hydrotherapy spa, the spa shell may have a leak. Contact your local pool and spa service provider for repairs. 10. SYMPTOM: THE SPA JET UNIT CONTINUES TO RUN AFTER IT HAS BEEN SHUT OFF a. To turn the main jets off, press pump button 1 once or twice. Note: If the actual spa water temperature is below the set temperature, or if the spa is running a filter cycle, the heater pump/motor will not shut off. 17 Part List—Model No. IMSB63910/IMSG63910 R1101A Key No. Qty. Description 1 1 Thermometer Fitting 2 1 3-wire Power Cord 3 2 Filter Cover with O-Ring 4 2 Filter O-Ring 5 2 Filter 6 2 Rubber Isolator 7 1 Blue Light Cover 8 1 Red Light Cover 9 12 #10 x 1” Sheet Metal Screw 10 1 2-speed Pump 11 1 Spa Cover 12 6 Dual Rotary Jet Face 13 4 Jet Pump/Motor O-ring 14 1 Heater/Electronics Package* 15 4 Medium Jet Housing 16 4 #10 x 1 1/4” Screw 17 4 Suction Cover 18 4 Air Control Knob 19 1 1-speed Pump 20 1 4-wire Power Cord 21 1 Diverter 22 1 Basket 23 1 Console Overlay 24 1 Filter Door 25 4 Access Panel 26 4 Buckle 27 8 #4 x 3/4” Screw 28 10 #8 1 1/2” Screw 29 1 Console with Overlay 30 1 Hose Washer 31 8 Flat Washer 32 1 Diverter Valve 33 1 Trim Plate 34 1 Foam, Weir 28 Key No. Qty. 35 1 36 4 37 20 38 1 39 1 40 1 41 21 42 1 43 21 44 4 45 2 46 32 47 1 48 2 49 2 50 1 51 1 52 6 53 4 54 1 55 1 #2 #2 #1 #1 #1 #1 #4 Description Volcano Jet Nozzle Housing Small Rotator Large Rotary Jet Face Ring Small Nozzle Jet Ring Nozzle Bushing Pivot Ring Medium Nozzle Drain Plugs #10 x 2” Sheet Metal Screw Pillow Drain Plug O-ring On/Off Valve Handle Hose Cap Skimmer Housing* Dual Rotary Jet Neck Jet Whirlpool Jet Large Rotary Jet Ground Wire Key User’s Manual Large Warning Sign Warning Sign Light Bulb Corner Panel * Indicates a part that is serviceable only by service technicians. # Indicates a non-illustrated part. Specifications are subject to change without notice. 51 8 7 50 30 24 34 3332 21 22 18 19 26 27 25 18 29 18 11 13 10 9 31 13 13 19 9 31 13 20 1 12 2 15 37 43 44 36 40 39 41 42 41 38 35 46 46 16 17 16 17 16 17 16 17 46 46 25 6 6 5 9 3 4 5 3 4 47 45 48 45 48 49 14 9 9 54 52 53 53 55 23 Exploded Drawing—Model No. IMSB63910/IMSG63910) R1101A Ordering Replacement Parts To order replacement parts, simply call our Customer Service Department toll-free at 1-877-897-7493, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays). To help us assist you, please be prepared to give the following information when calling: 1. The MODEL NUMBER of the product (IMSB63910 or IMSG63910) 2. The NAME of the product (IMAGE® RENEW 639 hydrotherapy spa) 3. The SERIAL NUMBER of the product (see the front cover of this manual) 4. The KEY NUMBER and DESCRIPTION of the desired part(s) (see the PART LIST and EXPLODED DRAWING on pages 18 and 19). Limited Warranty ICON Health & Fitness, Inc. (ICON), warrants this product to be free from defects in workmanship and material, under normal use and service conditions, for a period of ninety (90) days from the date of purchase. ICON extends a limited five (5) year warranty on the spa shell structure. ICON extends a limited two (2) year warranty on the pump, motor, and electro...
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