Technical white paper
HP printers supported in Citrix
XenApp server environments
Microsoft Terminal Server and Citrix environments

Table of contents
Executive summary ...................................................................................................................................................................... 3
What’s new ..................................................................................................................................................................................... 3
Versions of Microsoft Terminal Server and Citrix supported by HP ................................................................................... 3
Testing performed by HP and by Citrix ..................................................................................................................................... 3
Feature testing by HP ............................................................................................................................................................... 4
Stress testing by HP ................................................................................................................................................................. 4
HP LaserJet printers and supported driver versions ............................................................................................................. 4
HP color multifunction printers with HP Edgeline Technology and supported driver versions ................................. 17
Using the HP UPD in Citrix environments ............................................................................................................................... 17
Citrix Ready status .................................................................................................................................................................. 17
Traditional Mode ..................................................................................................................................................................... 17
Dynamic Mode ......................................................................................................................................................................... 17
Use a valid auto-created port when running the Citrix StressPrinters test ............................................................... 18
Comparing Citrix and HP UPDs ................................................................................................................................................. 18
HP and Citrix UPD usage recommendations ..................................................................................................................... 19
HP Business Inkjet and Deskjet printers and supported driver versions ........................................................................ 19
Using HP Deskjet printers ...................................................................................................................................................... 20
HP Officejet and Photosmart printers and supported driver versions ............................................................................ 21
HP Designjets and supported driver versions ....................................................................................................................... 25
Issues when using HP printers in Citrix environments ........................................................................................................ 27
Resolved issues ....................................................................................................................................................................... 27
Unresolved issues ................................................................................................................................................................... 28
Microsoft issues ....................................................................................................................................................................... 29
Frequently asked questions ...................................................................................................................................................... 29
Citrix-tested HP printers ............................................................................................................................................................ 30
Testing methodology for HP printers ................................................................................................................................. 30
Network print servers ............................................................................................................................................................ 31
Printer policies ......................................................................................................................................................................... 31
Client printer properties......................................................................................................................................................... 32
Universal printer ...................................................................................................................................................................... 32
Auto-created client printers ................................................................................................................................................. 33

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