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800-158-380-00 (REVISION 1.0 October 2008) © 2008 ClearOne. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne. ClearOne reserves specific privileges. Information in this document is subject to change without notice. Chapter 1: Product Overview 1 PRODUCT OVERVIEW 1 SERVICE AND SUPPORT 1 Important safety information 2 Unpack 3 System Requirements 3 Microsoft Response Point Software Download 3 Chapter 2: Installation 4 Connecting your conference phone 4 Connecting Additional MAX IP Response Point Phones 4 Manually assigning an IP address 5 Manually provisioning your MAX IP Response Point phone 5 Chapter 3: Configuration of the MAX IP Response Point Phone 5 Web Portal Screens 6 Chapter 4: User Options 10 PROGRAMMING OPTIONS 10 To Change Dynamic Host Configuration Protocol (DHCP) 10 To Change Host IP Address 10 To Change Subnet Mask 10 To Program a Default Gateway IP Address 11 To Program the Automatic Gain Control (AGC) and Automatic Level Control (ALC) Settings 11 To Restore Factory Defaults 11 Chapter 5: Response Point Configuration 12 MAX IP Response Point software 12 To Connect a New Phone or Device: 12 Installing Response Point Administrator 12 Response Point Administrator 13 Adding a New Phone 13 Chapter 6: Troubleshooting 16 Troubleshooting 16 MAX IP Response Point Troubleshooting 16 Response Point Troubleshooting 17 Customer Service and Support 21 ClearOne on the Web 21 North America (Worldwide Headquarters) 21 Latin America 21 EMEA 21 Asia-Pacific/Japan/Oceania 21 Product registration 21 WARRANTY INFORMATION 21 Appendix : A - Specifications 23 Appendix : B - Tools and Resources 24 Assessment checklist 24 Deployment checklist 26 Appendix : C - Compliance 28 1 Technical Services: 800-283-5936 Chapter 1: Product Overview PRODUCT OVERVIEW Thank you for purchasing the ClearOne MAX™ IP Response Point™ expandable conferencing phone. MAX IP Response Point provides premium, full-duplex audio to small conference rooms as a single unit and to larger rooms as an expanded system. Up to four MAX IP Response Point units can be linked, expanding not only microphone coverage but loudspeaker coverage and control access as well. This creates even distribution of sound for a more natural communications experience. Setting up the MAX IP Response Point conferencing phone requires only three connections: power, network, and the base unit to the conferencing phone. And, the familiar keypad design ensures that you will be comfortable using the phone, reducing the need for training, and support. EXPANDABLE• . MAX IP Response Point is ideal for conference rooms and provides complete microphone and loudspeaker coverage and easy access to controls. SUPERIOR AUDIO• . The clear, full sound of the MAX IP Response Point facilitates more natural interaction among participants. ONE-TOUCH CONFERENCING• . Single-button access to the Response Point voice-activate phone system. EASY TO USE• . The intuitive, user-friendly controls are simple to operate. SERVICE AND SUPPORT If you need additional information on how to set up or operate your MAX IP Response Point conferencing phone, please contact us. We welcome and encourage your comments so we can continue to improve our products and better meet your needs. TECHNICAL SUPPORT Telephone: 1.800.283.5936(USA) or 1.801.974.3760 Fax: 1.801.977.0087 E-mail: tech.support@clearone.com Web site: SALES AND CUSTOMER SERVICE Telephone: 1.800.945.7730 (USA) or 1.801.975.7200 Fax: 1.800.933.5107 (USA) or 1.801.977.0087 E-mail: sales@clearone.com PRODUCT RETURNS All product returns require a return authorization (RA) number. Please contact ClearOne Technical Support before attempting to return your product. Please be sure to return all the items that shipped with your product. Important safety information Read all safety information before using this product. Read and understand all instructions.• Follow all warnings and instructions marked on the product.• Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid • cleaners or aerosol cleaners. Do not use this product near water, including bathtubs, sinks, or near a swimming pool.• Do not place this product on an unstable cart, stand, or table.• Slots and openings in the back, bottom, and/or sides of the product are provided for ventilation. To prevent • overheating, these openings must not be blocked or covered. This product should never be placed near or over a radiator or heat register. This product should not be used • in built-in installations unless proper ventilation is provided. This product should be operated only from the type of power source indicated on the marking label. If you • are not sure of the type of power supply in your location, consult your dealer or local power company. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.• Never push...